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  1. #1
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    cart error Can't locate the error - all checkout going to blank screen no matter what the config

    Beating my head on this one for days, have tried every trick I can find on the Wiki, the board, everywhere.

    Site for the most part is going well, and has been for some time.
    After the last update, I suddenly have "HOME_PAGE_TITLE" instead of my browser title (a minor irritation at present, I'll find that nasty code somewhere), as well as a persistent issue with the Page Editor.

    My real problem, is no-one can check out!
    I've taken Paypal (Website Payments Pro) offline, as I thought that was the problem... nope.
    step 2 of checkout=blank screen of death.
    Not in the server error logs, btw... already checked.

    I need help... please!

    website: www.moebiusenterprises.com

    Thanks!

    [FONT=Comic Sans MS]Vicki[/FONT]
    www.moebiusenterprises.com
    Fragrance*jewelry*metaphysical supplies*art*LIFE ... 'bout sums it up....

  2. #2
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    Default Re: Can't locate the error - all checkout going to blank screen no matter what the co

    This could be any number of things ...

    My first thought is switch templates to the Classic template and see if things work ...

    Does the checkout work?

    If not, it could be one of the payment modules or one of the files for the checkout_payment pages ...

    First check if it is your template ...

    Next, what payment modules have you added? What changes to the checkout for any part of it have you made?
    Linda McGrath
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  3. #3
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    Default Re: Can't locate the error - all checkout going to blank screen no matter what the co

    get the same error on the default template
    I haven't added any payment modules
    (was thinking about google, but haven't)

    Thought about installing the checkout steps ages ago, but don't believe I did. I've been comparing files offline looking for *anything* that could be the cause.
    [FONT=Comic Sans MS]Vicki[/FONT]
    www.moebiusenterprises.com
    Fragrance*jewelry*metaphysical supplies*art*LIFE ... 'bout sums it up....

  4. #4
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    Default Re: Can't locate the error - all checkout going to blank screen no matter what the co

    Quote Originally Posted by Moebiusenterprises View Post
    step 2 of checkout=blank screen of death.
    Not in the server error logs, btw... already checked.
    What about the debug logs (vs the server logs)?
    https://www.zen-cart.com/tutorials/index.php?article=82
    .

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  5. #5
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    Default Re: Can't locate the error - all checkout going to blank screen no matter what the co

    Ran the debug error utility, and got no errors in the cache file (yes, was set to write)
    will try the alternative mentioned.
    [FONT=Comic Sans MS]Vicki[/FONT]
    www.moebiusenterprises.com
    Fragrance*jewelry*metaphysical supplies*art*LIFE ... 'bout sums it up....

  6. #6
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    Default Re: Can't locate the error - all checkout going to blank screen no matter what the co

    gaah!
    not only no errors on the debug utility, but get nothing (nada, zilch) with strict error erporting on.

    I'm getting desperate
    [FONT=Comic Sans MS]Vicki[/FONT]
    www.moebiusenterprises.com
    Fragrance*jewelry*metaphysical supplies*art*LIFE ... 'bout sums it up....

  7. #7
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    Default Re: Can't locate the error - all checkout going to blank screen no matter what the co

    I'd try re-uploading both of your meta_tags.php files.

    includes/languages/english/meta_tags.php

    includes/modules/meta_tags.php

  8. #8
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    Default Re: Can't locate the error - all checkout going to blank screen no matter what the co

    Quote Originally Posted by DrByte View Post
    What about the debug logs (vs the server logs)?
    https://www.zen-cart.com/tutorials/index.php?article=82
    Quote Originally Posted by stevesh View Post
    I'd try re-uploading both of your meta_tags.php files.

    includes/languages/english/meta_tags.php

    includes/modules/meta_tags.php

    took them off a brand spanking new unpack of Zen, and still no luck
    [FONT=Comic Sans MS]Vicki[/FONT]
    www.moebiusenterprises.com
    Fragrance*jewelry*metaphysical supplies*art*LIFE ... 'bout sums it up....

  9. #9
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    Default Re: Can't locate the error - all checkout going to blank screen no matter what the co

    I'm not sure your uploads are working - maybe a permissions thing.

    In includes/languages/english/meta_tags.php line 20 should look like this: define('HOME_PAGE_META_KEYWORDS', '');

  10. #10
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    Default Re: Can't locate the error - all checkout going to blank screen no matter what the co

    Quote Originally Posted by stevesh View Post
    I'm not sure your uploads are working - maybe a permissions thing.

    In includes/languages/english/meta_tags.php line 20 should look like this: define('HOME_PAGE_META_KEYWORDS', '');
    well, looks like we're starting from scratch and rebuilding... got the checkout to work again so far on the test install, but something in the template file is broken on the product page

    Off to find *that* error.

    Cheers!
    [FONT=Comic Sans MS]Vicki[/FONT]
    www.moebiusenterprises.com
    Fragrance*jewelry*metaphysical supplies*art*LIFE ... 'bout sums it up....

 

 

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