Square WebPay support thread.

[VDecalS]

Maybe not all is well. I've gotten no payments through Square WebPay, but this morning I received this "Square Alert"

May-21-2022 09:07:49
=================================

Error Dump: [VOICE_FAILURE]: Authorization error: 'VOICE_FAILURE'

Sent to Square: SquareModelsCreatePaymentRequest Object
(
    [sourceId:SquareModelsCreatePaymentRequest:private] => cnon:*private letter-number*
    [idempotencyKey:SquareModelsCreatePaymentRequest:private] => *private letter-number*
    [amountMoney:SquareModelsCreatePaymentRequest:private] => SquareModelsMoney Object
        (
            [amount:SquareModelsMoney:private] => *order total numbers*
            [currency:SquareModelsMoney:private] => USD
        )

    [tipMoney:SquareModelsCreatePaymentRequest:private] => 
    [appFeeMoney:SquareModelsCreatePaymentRequest:private] => 
    [delayDuration:SquareModelsCreatePaymentRequest:private] => 
    [autocomplete:SquareModelsCreatePaymentRequest:private] => 
    [orderId:SquareModelsCreatePaymentRequest:private] => 
    [customerId:SquareModelsCreatePaymentRequest:private] => 
    [locationId:SquareModelsCreatePaymentRequest:private] => *private*
    [teamMemberId:SquareModelsCreatePaymentRequest:private] => 
    [referenceId:SquareModelsCreatePaymentRequest:private] => 
    [verificationToken:SquareModelsCreatePaymentRequest:private] => verf:*letter/number*
    [acceptPartialAuthorization:SquareModelsCreatePaymentRequest:private] => 
    [buyerEmailAddress:SquareModelsCreatePaymentRequest:private] => *customer email*##########################
    [billingAddress:SquareModelsCreatePaymentRequest:private] => SquareModelsAddress Object
        (
            [addressLine1:SquareModelsAddress:private] => 
            [addressLine2:SquareModelsAddress:private] => 
            [addressLine3:SquareModelsAddress:private] => 
            [locality:SquareModelsAddress:private] => 
            [sublocality:SquareModelsAddress:private] => 
            [administrativeDistrictLevel1:SquareModelsAddress:private] => 
            [postalCode:SquareModelsAddress:private] => 
            [country:SquareModelsAddress:private] => 
        )

    [shippingAddress:SquareModelsCreatePaymentRequest:private] => SquareModelsAddress Object
        (
            [addressLine1:SquareModelsAddress:private] => 
            [addressLine2:SquareModelsAddress:private] => 
            [addressLine3:SquareModelsAddress:private] => 
            [locality:SquareModelsAddress:private] => 
            [sublocality:SquareModelsAddress:private] => 
            [administrativeDistrictLevel1:SquareModelsAddress:private] => 
            [postalCode:SquareModelsAddress:private] => 
            [country:SquareModelsAddress:private] => 
        )

    [note:SquareModelsCreatePaymentRequest:private] => *customer name*; Ordered:(1) *my product*; Deliver To: *customer address and phone number in Canada*  Vinyl Decal Superstore
    [statementDescriptionIdentifier:SquareModelsCreatePaymentRequest:private] => 
    [cashDetails:SquareModelsCreatePaymentRequest:private] => 
    [externalDetails:SquareModelsCreatePaymentRequest:private] => 
)

I'm hoping that it is just the customer's card requirement as stated on Square's reference to ErrorCodes

VOICE_FAILURE
The card issuer declined the request because the issuer requires voice authorization from the cardholder.

Has anyone else had this problem? Perhaps this is an addition requirement because it's a Canadian purchase from USA location?

Thanks for your input!

[VDecalS]

ALL IS WELL. The customer switched credit cards (or fixed input) and sale went through.

On a related note, while removing the old Square module (php files), I went too far and also deleted the folder
includes\modules\payment\square_support
I was getting a partial white page, but was able to figure out the problem by reading the DEBUG log.

Thank you all