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  1. #201
    Join Date
    Feb 2008
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    Default Re: Canada Post module

    Quote Originally Posted by highlander View Post
    A question for all people using the Canada Post module for shipping. Do you just let Canada post handle the shipping esitmates (you configure boxes, put in dimesions and weights etc), or do you use table rates? I'm trying to decide which would be better for me to do. I have products of all shapes and sizes and sometimes CPC estimates are way off when people order multiple products.

    What advice to you have and why?
    The table rates on the Canada Post mod are for lettermail, not for parcel mail. You need to update them manually if there is an increase in rates. The postage for lettermail is then calclulated right in your zen cart, not at Canada Post.

    For parcels, you enter your available package sizes, and define your product measurements. Canada Post, not zen cart, will then calculate shipping based on your product size/weight, and your available packaging. You need to plan your packaging properly. Canada Post interface will NOT try and stuff 4 things in a box by turning one of the items sideways to make it fit. Your lengths, widths, and depths definitions have to line up with your package definitions. ie it will NOT put something 2" x 4" x 6" in a box that is 6" x 4" x 2". It WILL stack multiple items within a box. ie it will put two 1x4 x6 items in a 2 x 4 x 6 box.

    I find the postage rates quoted to be bang on as long as I've put in a good assortment of package definitions so that multiple items can be accommodated.

  2. #202
    Join Date
    Jun 2010
    Posts
    207
    Plugin Contributions
    1

    Default Re: Canada Post module

    I just need quick confirmation on something... is it port 3000, or is it 30000? Just want to make sure it isn't a typo as my host questioned it.

    Also, does anyone know which IP address Canada Post will be using with that port? My host cannot open the port for inbound without that IP address.

    Thanks!

  3. #203
    Join Date
    Jan 2004
    Posts
    66,419
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    277

    Default Re: Canada Post module

    Yes, the documentation is correct. 30,000 is the correct port number.
    The IP address is whatever sellonline.canadapost.ca resolves to at any given point in time.

    As per the documentation you can get specific support for CP matters by contacting CP directly:
    ::: PREREQUISITE :::
    You need to work with your webhosting service and ask them to ensure that port 30000 is
    open on the server's firewall. If this port is not open for incoming and outgoing traffic,
    then your CP online quote requests will not work. (110-Connection Timeout)

    Also, you need a SellOnline profile with Canada Post
    You can create one by emailing [email protected] or call 1-866-511-0546 and ask for the Sell Online help desk.
    You can manage your existing SellOnline profile via: http://sellonline.canadapost.ca/servlet/LogonServlet

    http://sellonline.canadapost.ca
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #204
    Join Date
    Jun 2010
    Posts
    207
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    1

    Default Re: Canada Post module

    Quote Originally Posted by DrByte View Post
    Yes, the documentation is correct. 30,000 is the correct port number.
    The IP address is whatever sellonline.canadapost.ca resolves to at any given point in time.

    As per the documentation you can get specific support for CP matters by contacting CP directly:
    Thanks for the confirmation, Dr Byte. The host (Hostgator) did tell me that they definitely need an IP address and not a URL, so I will contact Canada Post on Monday to see if they can provide an IP.

  5. #205
    Join Date
    Jan 2004
    Posts
    66,419
    Blog Entries
    7
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    277

    Default Re: Canada Post module

    Your host can get the IP from the URL in about 4.5 seconds or less.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #206
    Join Date
    Jul 2011
    Posts
    107
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    0

    Default Re: Canada Post module

    I am hoping someone can help guide me in setting up my shipping.

    My website is www.funwrappers.ca

    This is what I would like to do:

    I offer free domestic regular Canada Post shipping for all of my candy bar wrappers and label products. I would like to offer a RUSH flat rate shipping service for Canadian customers who need their product in a hurry. Here's where I get confused: for my candy bars, customers can order just the wrapper (which would be free domestic shipping) or they can add the candy bar (set up as an attribute). I need to set up the shipping for when a customer wants to add the candy bars to their order. This would have to be by weight as the shipping cost will depend on how many they are ordering. Then to top it all off, because I do not offer free international shipping of the wrappers and label products I would like to set up flat rate international shipping options.

    Is it possible to set up a combination of flat rate and 'by weight' shipping options? The only time it would be by weight is if the customer added a certain attribute to their cart.

    I hope all this makes sense....any assistance would be greatly appreciated

    Thanks in advance!

    Jennifer

  7. #207
    Join Date
    Jun 2010
    Posts
    207
    Plugin Contributions
    1

    Default Re: Canada Post module

    Quote Originally Posted by DrByte View Post
    Your host can get the IP from the URL in about 4.5 seconds or less.
    Do you know if their IP is static? I got 66.110.6.131 in a lookup of the IP address for sellonline.canadapost.ca. If that is the permanent IP address for sellonline, I will give it to Hostgator.

    (I tried calling Canada Post today and they have a recording stating that due to increased call volume, they cannot take my call at this time. Strange...)

  8. #208
    Join Date
    Nov 2011
    Posts
    1
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    Default Re: Canada Post module

    Has anyone encountered this problem before? We are using Canada Post on our site (www.redpillpress.com), but the only option that shows up for foreign orders is xPresspost, even when air or surface are also viable options. Is there some way to make those options available as well? (We don't have the problem for domestic orders.)

  9. #209
    Join Date
    Feb 2008
    Posts
    529
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    Default Re: Canada Post module

    French Language and Canada Post Mod
    I've been using this mod for several years and have the latest update installed.

    I have French as optional language on my web site.

    I copied the two english language files from CP Mod into the french language admin and includes folders as well as their correct english folders.

    The mod functions fully and properly in english, but in french does not return shipping options other than non Canada Post options, and does not appear to be active.

    I honestly don't recall if I tested this in french at the original install or not, and I rarely get french visitors so it has presented as a problem before.

    Is there something else I need to do with this mod to kick start it in other languages, other than copying the two language files?

    zc 1.3.9h CP Mod 1.3.9h3 w w w meafordwool dot com

  10. #210
    Join Date
    Oct 2011
    Location
    Toronto
    Posts
    7
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    Default Re: Canada Post module

    Followed all the instructions as closely as I could, went over the steps again, and still running into a problem:
    When I go to admin -> modules -> shipping - there is no "Canada Post Module" option.

    All the files have been re-uploaded and the directories are correct. Any ideas?

 

 
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