Image Handler 3 Support Thread (for ZC v1.3.9)

[mojojojouci]

I made a copy of the product. Notice how the new one works but the first one doesn't. I just used the copy function in zen cart

[DarkAngel]

It's the first item in the list that's giving me problems.
http://mandarinusa.com/index.php?mai...73e2d4ccc385c0

The file name has underscores but so does many other and they don't give me problems. Everything else works fine.

Here's a screenshot of IH on my admin
http://mandarinusa.com/images/screenshot.jpg

Everything loads up fine. But when I deactivate this product, the next one down does the same thing.

ok I clicked the link for the item and when I clicked the product image to go to description page---I got a white page totally devoid of anything

please go to your cache folder and see if there is anything in there telling of an error and post it please

admin section looked alright but then right now all does cause I just won a wrestling match with mr turkey...he is slippery...lol

[mojojojouci]

Thanks for the help man. I'll work on it after the holiday weekend. I'm going go get smashed for the rest of the weekend. Have a happy Thanksgiving!

[mojojojouci]

That is weird though, at home on my laptop I too get a blank page, but at work I get a http error 500

[Hansybear]

Hi!

Quick question. Is the imagehandler able to handle images of size 9000x7000 pixels?
I'm having some troubles, but only with very large images it seems.
Is it any way to configure it to work on these large images if this is the problem?

ty

[delia]

HansyBear: no way. Ever heard of optimizing images? I recommend no larger than 500px by 500px for any website ever.

mojojojouci: that may well be your problem. I just posted recently that I found odd problems like you are talking about because of what happens when an image is too large to handle.

[bonnit]

HansyBear: no way. Ever heard of optimizing images? I recommend no larger than 500px by 500px for any website ever.

mojojojouci: that may well be your problem. I just posted recently that I found odd problems like you are talking about because of what happens when an image is too large to handle.

yup i did the same a little way back, i found that reducing my images to around 500px helped both the image handler rendering and also my page speed before that i wasnt getting 404 errors and frozen pages.

Hansybear don't forget that search engine placement relies a lot heavier on page speed nowadays i would recommend installing
Firebug and page speed on Firefox if you haven't already got it.

also as a customer and shop owner i think an image which is larger than your screen size is pointless, frustrating and a waste of system resources - no matter what product type you are selling/buying

[Hansybear]

Thanks for the quick answer.

Yeah i know of image optimization, it's only that the guy that's adding all the products have got a chaotic system of images in various sizes, and he's not too good with computers.
I guess i can go over there and resize the images that are too big.

[DivaVocals]

Thanks for the quick answer.

Yeah i know of image optimization, it's only that the guy that's adding all the products have got a chaotic system of images in various sizes, and he's not too good with computers.
I guess i can go over there and resize the images that are too big.

Well if he's going to be responsible for adding products to your website, then he needs to be engaging in proper procedures. So he either has to resize those images to more manageable sizes before attempting to upload them to your site or you will have to do it for him. Image Handler will re-size and optimize the images, but it will have a hard time managing, optimizing and resizing images which are too big to begin with..

[delia]

Those images can be batched to the correct size if someone has the correct software. If he's a customer needing you to fix the problem, then that's what you offer him - for more money!