I have an order that came through our site
www.eyecandydecalswholesale.com
Version: 1.3.9h
that the order history is missing the paypal notification sent but not e-mail confirming the order and it doesn't show up in the zc_admin panel.
I resent the IPN in paypal and it said failed a few times then said "sent" finally but nothing showed up still.
I installed recover cart sales mod but nothing shows there either.
Anyway for me to figure this out?
Results 1 to 5 of 5
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23 Jan 2012, 05:28 PM #1
New Zenner
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Order history missing but paypal payment sent
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23 Jan 2012, 05:35 PM #2
Black Belt
- Join Date
- Feb 2005
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- Lansing, Michigan USA
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Re: Order history missing but paypal payment sent
Switch from Paypal IPN to the much more reliable Paypal Express.
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23 Jan 2012, 05:38 PM #3
New Zenner
- Join Date
- Jan 2012
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Re: Order history missing but paypal payment sent
Will that help me recover this one order or will this only help with futuure orders?
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23 Jan 2012, 05:39 PM #4
Black Belt
- Join Date
- Feb 2005
- Location
- Lansing, Michigan USA
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- 20,021
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Re: Order history missing but paypal payment sent
No, you can't retrieve that order (so far as I know) but you shouldn't have that problem again with Express.
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23 Jan 2012, 05:41 PM #5
Sensei
- Join Date
- Jan 2004
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Re: Order history missing but paypal payment sent
Read my posts here: http://www.zen-cart.com/forum/showthread.php?t=191045
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