Page 1 of 2 12 LastLast
Results 1 to 10 of 12
  1. #1
    Join Date
    Jan 2011
    Location
    Estonia
    Posts
    15
    Plugin Contributions
    0

    Default customers can't create accounts

    H!

    http://e-aiand.com/veebipood

    I set up the last version of Zen Cart and everything seemed to work fine. I created two test customers, placed orders and checked out. All that was OK.
    Then I went on with adding products and translating user interface. Something must have went wrong here as now, new accounts can't be created any more (the existing test customers can log in without problems). What and when went wrong, I have no idea...

    http://e-aiand.com/veebipood/index.php?main_page=login is the login page and after attempting create an account, customers get error message, stating that the web-site probably is not configured properly:

    While loading http://e-aiand.com/veebipood/index.p...create_account, an eror occurred. The web-site may be configured not properly.
    HTTP viga 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

    Where should I look for the error?

    Kind regards,
    Harri.

  2. #2
    Join Date
    Jan 2011
    Location
    Estonia
    Posts
    15
    Plugin Contributions
    0

    Default Re: customers can't create accounts

    Problem solved - the file 'create_account.php' had got corrupted during translation...

  3. #3
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: customers can't create accounts

    Thanks for the update that you have this working now and for posting the solution of the problem to help others ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  4. #4
    Join Date
    Sep 2011
    Posts
    40
    Plugin Contributions
    0

    Default Re: customers can't create accounts

    Hello there, i got this site http://tephra.byethost22.com and if i'm trying to create an account i'm getting this

    Secure Connection Failed

    An error occurred during a connection to tephra.byethost22.com.

    SSL received a record that exceeded the maximum permissible length.

    (Error code: ssl_error_rx_record_too_long)

    Why so? (i got ssl enabled and disabled and still getting this)

  5. #5
    Join Date
    Sep 2011
    Posts
    40
    Plugin Contributions
    0

    Default Re: customers can't create accounts

    Problem solved. I installed Zen Cart by creating 2 blank configure files 1 for catalog 1 for admin set them to 777 and i run the script without setting the permissions for the folders (which i did later).

  6. #6
    Join Date
    Nov 2004
    Location
    Port Neil South Australia
    Posts
    397
    Plugin Contributions
    0

    Default Re: customers can't create accounts

    I haven't changed anything on my site for months and this suddenly appears and customers can't log in.
    The last mod I added was the Ozpost Module but the site had bee working properly until then.
    The message I'm getting is
    Parse error: syntax error, unexpected T_STRING in /home/content/m/i/c/michellewardle/html/includes/languages/english/create_account.php on line 23
    Any help appreciated :)

  7. #7
    Join Date
    Jun 2003
    Posts
    33,715
    Plugin Contributions
    0

    Default Re: customers can't create accounts

    What version of Zen Cart?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  8. #8
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: customers can't create accounts

    What do you have in that file on lines 19 to 26?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today: v1.5.5]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  9. #9
    Join Date
    Nov 2004
    Location
    Port Neil South Australia
    Posts
    397
    Plugin Contributions
    0

    Default Re: customers can't create accounts

    woops I meant new customers create account

  10. #10
    Join Date
    Nov 2004
    Location
    Port Neil South Australia
    Posts
    397
    Plugin Contributions
    0

    Default Re: customers can't create accounts

    Zen Cart 1.3.8a

    Patch: 1::

    Database Patch Level: 1.3.8

    line 23 is
    define('EMAIL_WELCOME', 'I'd like to welcome you to <strong>' . STORE_NAME . '</strong>.');

 

 
Page 1 of 2 12 LastLast

Similar Threads

  1. Help! Customer's Can't Create Accounts
    By shareinnc in forum Upgrading from 1.3.x to 1.3.9
    Replies: 3
    Last Post: 28 Jul 2009, 01:28 PM
  2. Customers can't create accounts
    By mediaman in forum Upgrading from 1.3.x to 1.3.9
    Replies: 12
    Last Post: 14 Aug 2008, 08:58 PM
  3. Can't Create accounts anymore
    By sad1968 in forum Basic Configuration
    Replies: 6
    Last Post: 23 Feb 2008, 05:35 AM
  4. International Customers Unable to Create Accounts
    By Rabbcon in forum General Questions
    Replies: 2
    Last Post: 28 May 2007, 03:07 AM
  5. I made no changes and now new customers can't create accounts
    By AccurateOptics in forum General Questions
    Replies: 2
    Last Post: 5 Nov 2006, 04:51 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg
Zen-Cart, Internet Selling Services, Klamath Falls, OR