FreeShipping image in category but not showing in listing?

[JacobBushnell]

Hello, for some reason I have the FreeShipping image showing up in the categories, but not in my listing. I have verified that it is indeed turned on in the Admin / Product Types / Edit Layout. And I have confirmed that if I do turn off the setting it stops showing up in the category.

I have found the code that displays the image and all seems to be default there.
I also tried disabling the styles sheets to see if that was hiding anything.

I ran some debugging code and as far as I can tell it is not passing a "true" value to turn on the image... so I'm thinking database issue.
BUT its working fine in the category view!
Very frustrating!

Does anyone have any ideas I can try? Is there another setting somewhere that turns on the image just for the listing page independent of the category?

The site is http://www.keystonepestsolutions.com...ing-offers-26/

Thank you,
Jacob Bushnell

[Ajeh]

Check what setting you are using on the Catalog ... Product Types ... EDIT SETTING ...

Product Free Shipping Image Status - Catalog
Show the Free Shipping image/text in the catalog?

[JacobBushnell]

Been there, done that. A hundred times already...

For both product types General and Free Shipping. Set to "1" or Yes.

Jacob

[Ajeh]

What happens if you switch to the Classic Template ... does it show?

What happens if you turn off the SEO/rewrites ... does it show?

[JacobBushnell]

Thanks for the tips, I tried the classic template and it did not show.
I also disabled the URL re-writer temporarily and it still did not show.

Any other ideas?

Jacob

[Ajeh]

Check your tpl_product_info_display.php and see if you have a section for:

<!--bof free ship icon  -->
<?php if(zen_get_product_is_always_free_shipping($products_id_current) && $flag_show_product_info_free_shipping) { ?>
<div id="freeShippingIcon"><?php echo TEXT_PRODUCT_FREE_SHIPPING_ICON; ?></div>
<?php } ?>
<!--eof free ship icon  -->

Also, in the Tools ... Developers Tool Kit ... in the bottom input box enter:
TEXT_PRODUCT_FREE_SHIPPING_ICON

and select Catalog and click Search ...

Do you have a define statement for this similar to:

define('TEXT_PRODUCT_FREE_SHIPPING_ICON',  zen_image(DIR_WS_TEMPLATE_IMAGES . 'always-free-shipping.gif', 'Always  Free Shipping')); // for an image or comment out to use another

What is the Product Type on one of the Product's that is not displaying this on the product_info page?

[JacobBushnell]

Ok, thanks for your help.

In the developers tool kit I found that TEXT_PRODUCT_FREE_SHIPPING_ICON
was defined at two places :
/includes/extra_datafiles/languages/english/extra_definitions/product_free_shipping.php

Line #24 : //define('TEXT_PRODUCT_FREE_SHIPPING_ICON', 'FREE SHIPPING'); // for text or set to '' for nothing
Line #25 : define('TEXT_PRODUCT_FREE_SHIPPING_ICON', zen_image(DIR_WS_TEMPLATE_IMAGES . 'always-free-shipping.gif', 'Always Free Shipping')); // for an image or comment out to use another

And I also found a define at:
/includes/languages/english/extra_definitions/product_free_shipping.php

Line #24 : //define('TEXT_PRODUCT_FREE_SHIPPING_ICON', 'FREE SHIPPING'); // for text or set to '' for nothing
Line #25 : define('TEXT_PRODUCT_FREE_SHIPPING_ICON', zen_image(DIR_WS_TEMPLATE_IMAGES . 'always-free-shipping.gif', 'Always Free Shipping')); // for an image or comment out to use another

The product type is: Product - General

When I select Free shipping shouldn't that make the item become a FREE SHIPPING product?

Thank you,
Jacob Bushnell

[JacobBushnell]

Ok, in order to troubleshoot this I placed the following code in the page: includes\templates\classic\templates\tpl_product_info_display.php

right after the code:

<!--bof free ship icon  -->
<?php if(zen_get_product_is_always_free_shipping($products_id_current) && $flag_show_product_info_free_shipping) { ?>
<div id="freeShippingIcon">
<?php echo TEXT_PRODUCT_FREE_SHIPPING_ICON; ?>
</div>
<?php } ?>
<?php
//echo "code is: ";
//echo (zen_get_product_is_always_free_shipping($products_id_current) && $flag_show_product_info_free_shipping);
?>
<!--eof free ship icon  -->

echo "code is: ";
echo (zen_get_product_is_always_free_shipping($products_id_current) && $flag_show_product_info_free_shipping);

That displays a null value when the product is viewed.

Not sure if that helps any but at least we know that the display code is correct.
Thank you,
Jacob Bushnell

[Ajeh]

The product type is: Product - General

When I select Free shipping shouldn't that make the item become a FREE SHIPPING product?

Do you mean when you select the Product Type:
Product - Free Shipping

or when you add/edit the Product and mark it as:

Always Free Shipping: Yes, Always Free Shipping 

[JacobBushnell]

The 2nd option:

or when you add/edit the Product and mark it as:

Code:
---------
Always Free Shipping: *Yes, Always Free Shipping *
---------

I don't actually see an option to mark a product type "Product Type:
Product - Free Shipping" in the edit item page.

Maybe I am missing something there?
Jacob