WorldPay Module version 2.0 - Support thread

[canihave]

Hi
I am having similar isses with callback it was working fine and now i get error 302
seo urls are switched off

what file does worldpay callback point to sorry if this has been asked before i have been trawling the forum and getting lost in posts

[james_the_camel]

Thanks for those that have replied - I've managed to crack it finally! (With absolutely bugger all help from our hosts Hostpapa.)

Eventually I did get them to forward a phpinfo page for the new server and also one from a server yet to have the upgrade. After comparing the two I noticed that the only relevant setting that was changed was
session.use_only_cookies
which used to be off and with the the PHP upgrade to 5.3 it by default gets set to ON.

As it is CGI-running server (I learnt the odd thing or two!) I uploaded a php.ini file in the root of the server with the sole line being:
session.use_only_cookies = off

This immediately fixed it and the callback was coming through, orders into ZC, confirmation email to customer from ZC etc.

I'm glad it's over, just wished the hosts (who you would think would be knowledgeable about the possible solutions) would have responded sooner!

btw, I did check those session settings in ZC first.
Also, to anyone frantically doing a google search, like I've been doing the last 5 days, I am on ZC 1.3.9b and Worldpay for ZC 2.10


Bye,
Nick

This worked perfectly for me, we moved servers and noticed that the payment response was giving the error:

NOT OK, recevied HTTP status: 302

I could not get the php.ini method to work so I added the following line to my .htaccess php_value session.use_only_cookies 0. I then noticed that in my phpinfo went from session.use_only_cookies On to Off.

I hope this helps someone.

[barendfaber]

Hi all,

OK, so seem to have an issue with the installation, if someone could please direct me.

I am using Zen Cart version 1.3.9f, with Worldpay v 2. I have added all the info as per the install instructions, I have created my Payment Response Password and MD5 secret for transactions password, added my Payment Response url (http://<wpdisplay item="MC_callback"), added the passwords to my Zen Cart Worldpay installation, added a php.ini file with session.use_only_cookies = off, and I have PHP version 5.2.17.

When I place the order through the site (www.blackorangevintage.com), I get to the Worldpay screen where I can add my card details, it then takes the payment and give me a success screen (Thank you, your payment was successful
Merchant's Reference: *******
WorldPay Transaction ID: *********). I get the confirmation e-mail from Worldpay, no e-mail from Zen Cart and no order in Zen cart. I have been looking at the posts and have tried various things but cannot seem to make it work. Please, please help!

[BTaylor351]

Is anyone using Worldpay with zencart v1.5 with PHP 5.3. I'm currently upgrading but have had a problem with worldpay itself when my host changed from PHP 5.2 to 5.3, had to put in an override to allow the site to carry on as PHP 5.2 but this option will not be available in a couple of weeks.

[BTaylor351]

Found the answer finally in one of the above posts by niknfa. Managed to get a copy of the hosts phpinfo and compared the 5.2 with the 5.3 version, found the session.use_only_cookies had changed.

Put in an overriding php.ini and its now working fine

[pinksparklegirl]

I too was having problems with Zen Cart not receiving orders from WorldPal, and callback error 302 when transactions were made. WorldPay wasn't sending customers back to my site either.

The solution I found was to add this to my root .htaccess file:

php_value session.use_only_cookies 0

I've not yet had a live order (it's a new shop - www.furnitureonthemove.co.uk/shop), but cancelled orders (which I have made) and test orders all performed correctly within WorldPay and Zen Cart.

I hope this helps!

[RobM]

Hi,

I seem to have developed a problem with callbacks failing (404 page not found?) all of a sudden.

Customers can go through the payment process as normal, but their order details are not being sent back to Zen Cart.

All files are in the right folders.

I do not have the Ultimate SEO URL plugin installed.

I've checked the cookie settings which are as follows:

session.use_cookies	On	On
session.use_only_cookies	Off	Off

I've spoken to Worldpay who insist everything is working correctly at their end.

2012-07-23 12:16:44.914 (msgTESTConn1-31738)] INST : 258664
[2012-07-23 12:16:44.914 (msgTESTConn1-31738)] DESC : Purchase from Caravan Parts & Accessories
[2012-07-23 12:16:44.914 (msgTESTConn1-31738)] CART ID: c829qe9pt90llreknp5kkqap06
[2012-07-23 12:16:44.914 (msgTESTConn1-31738)] TRANSID: 133132206
[2012-07-23 12:16:44.915 (msgTESTConn1-31738)] STATUS : Y
[2012-07-23 12:16:44.915 (msgTESTConn1-31738)] SHOPPARAMS: MC_callback=www.caravanpartsaccessories.co.uk%2Findex.php%3Fmain_page%3DFILENAME _WP_CALLBACK%26zenid%3Dc829qe9pt90llreknp5kkqap06
[2012-07-23 12:16:44.915(msgTESTConn1-31738)] MERCHPARAMS: amount=1.00¤cy=GBP&amountString=%26%23163%3B1.00&MC_callback=www.caravanpartsacc essories.co.uk%2Findex.php%3Fmain_page%3DFILENAME_WP_CALLBACK%26zenid%3Dc829qe9p t90llreknp5kkqap06&M_postcode=DN4+5HX&M_address=Doncaster+Business+Innovation+Ce ntre%0D%0ATen+Pound+Walk%0D%0ADoncaster%0D%0ASouth+Yorkshire
[2012-07-23 12:16:44.938 (msgTESTConn1-31738)] Starting callback handling
[2012-07-23 12:16:44.955 (msgTESTConn1-31738)] LegacyCallbackURLProcessor: Converted from 'http://<wpdisplay item="MC_callback">' to 'http://www.caravanpartsaccessories.co.uk/index.php?main_page=FILENAME_WP_CALLBACK&zenid=c829qe9pt90llreknp5kkqap06'
[2012-07-23 12:16:46.122 (msgTESTConn1-31738)] Callback Failed: Callback to http://www.caravanpartsaccessories.c...E_WP_CALLBACK: NOT OK, recevied HTTP status: 404
[2012-07-23 12:16:46.127 (msgTESTConn1-31738)] Callback handling failed
[2012-07-23 12:16:46.127 (msgTESTConn1-31738)] Adding any logs which are available
[2012-07-23 12:16:46.135 (msgTESTConn1-31738)] --- No logfile for callback failure: 23/07/201212:16:46,133132206,c829qe9pt90llreknp5kkqap06,258664,"Callback to http://www.caravanpartsaccessories.c...E_WP_CALLBACK: NOT OK, recevied HTTP status: 404" ---
[2012-07-23 12:16:46.143 (msgTESTConn1-31738)] Receipt handling finished


Thanks,
Rob.

[Dave G]

I started to see this same kind of problem after updating my PHP to version 5.3.xx check to see if your website/web host has done a PHP update.
I was able to fix by telling the effected web site to use PHP 5.2.xx check with your web host on how/if you can do this as a test.
I'm hoping some one will be able to adjust this plugin to work with PHP 5.3/5.4

Dave G

[RobM]

We've had problems with the PHP upgrade changing the cookies to ON, but they're currently set to OFF and we're still experiencing the same issue...

[webchills]

Callback Failed: Callback to index.php?&main_page=FILENAME_WP_CALLBACK:

Looking at this it seems that you have deleted the following file:
includes/extra_datafiles/wp_callback_filenames.php
Is this file at this location in your Zen-Cart installation?
If yes what is the content of this file?