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  1. #221
    Join Date
    Jan 2007
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by joyjoy View Post
    Hello, I just had this installed...it was working fine but I had to do a fresh install. I first installed TY Tracker, Edit Orders, then Super Orders. Now I am getting this error and can no longer access my admin area. Please let me know if you have any idea how to correct this. I've done this on a fresh install twice and I keep getting the same results. Thank you.

    [05-Jun-2013 05:07:52] PHP Fatal error: 1062uplicate entry 'TAX_ID_NUMBER' for key 'unq_config_key_zen' :: INSERT INTO zen_configuration VALUES (NULL, 'Tax Exemption ID Number', 'TAX_ID_NUMBER', '', 'If your business or organization is tax exempt, then you may have been issued a tax exmption ID number. Enter the number here and the tax columns will not appear on the invoice and the tax exemption ID number will also be displayed at the top of the invoice.', '76', 45, now(), now(), NULL , NULL) in /hsphere/local/home/c376668/lutar.com/shop/includes/classes/db/mysql/query_factory.php on line 120
    It says you are attempting to create a DB entry that already exists.. (hence why it says "duplicate entry"). Dunno why you are getting this since the auto installer would have done a clean up before running.. so I suggest running the un-install script and then re-do your install..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #222
    Join Date
    Aug 2007
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    277
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    Default Re: Super Orders v4.0 Support Thread

    Has anyone got this error before when the "Edit button" is click in super order?

    "404: Page not found
    This error is generated when there was no web page with the name you specified at the web site.

    Troubleshooting suggestions:

    Ensure the page you are linking to exists in the correct folder.

    Check your file name for case sensitivity . Index.htm is not the same as index.htm!

    Temporarily disable any rewrite rules by renaming your .htaccess file if it exists."


    I can't find any error log in the site pages.
    One strange thing is that the browser bar displays: http://mysite.com/admin/FILENAME_ORD...=1&action=edit


    obviously this file does not exist hence the 404 error. But is this file name supposed to be "FILENAME_ORDER_EDIT.php" could there be some code in super orders that reference the wrong file name?

    any help anyone?

  3. #223
    Join Date
    Feb 2012
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    mostly harmless
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by twi View Post
    Could there be some code in super orders that reference the wrong file name?

    any help anyone?
    This is not an issue with Super Orders. This is related to running a release candidate of Edit Orders. Please follow the instructions in the Readme for the release candidate of Edit Orders.
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

  4. #224
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    Feb 2012
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    mostly harmless
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    Default Re: Super Orders v4.0 Support Thread

    @twi If it does please ask in a PM for the manual instructions (next RC includes a big red warning and instructions for this specific case). Thank You!
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

  5. #225
    Join Date
    Aug 2007
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by lhungil View Post
    @twi If it does please ask in a PM for the manual instructions (next RC includes a big red warning and instructions for this specific case). Thank You!
    Thank you. I got confused, again, with keeping the different MODS questions apart. Big Apologies to all.

  6. #226
    Join Date
    Jun 2012
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    Milton Keynes, United Kingdom
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    23
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    Default Re: Super Orders v4.0 Support Thread

    Thank you Satu! I have been keen to get this working for ages now as it has some really good features, appreciate you sharing the file.

    All the best, Simon

    Quote Originally Posted by Satu View Post
    I got it after some research. It was in the log files. The file admin/includes/classes/fpdf/fpdf.php on line 1047 and same file
    admin/includes/classes/fpdf/fpdf.php on line 1329 has an extra period (.) after removing them I was able to get to admin login screen.
    ini_set('magic_quotes_runtime', .$mqr);
    ini_set('magic_quotes_runtime', $mqr);

    Here is the fixed file:
    Attachment 12239

  7. #227
    Join Date
    May 2012
    Posts
    3
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    1

    Default Re: Super Orders v4.0 Support Thread

    Having a bit of a problem getting it to work.
    Have zencart V1.5.1 with super Orders v4.0.2

    I'm getting a blank screen on the admin section.

    The zencart install is brand new and the Super orders is the only mod added to the installation.

    zencart logs produced this:

    [01-Jul-2013 23:51:15 UTC] PHP Parse error: syntax error, unexpected '.' in C:\wamp\www\zencart\zcadm\includes\classes\fpdf\fpdf.php on line 1047

    [01-Jul-2013 23:51:15 UTC] PHP Stack trace:

    [01-Jul-2013 23:51:15 UTC] PHP 1. {main}() C:\wamp\www\zencart\zcadm\alt_nav.php:0

    [01-Jul-2013 23:51:15 UTC] PHP 2. require() C:\wamp\www\zencart\zcadm\alt_nav.php:9

    [01-Jul-2013 23:51:15 UTC] PHP 3. require() C:\wamp\www\zencart\zcadm\includes\application_top.php:147

    [01-Jul-2013 23:51:15 UTC] PHP 4. require() C:\wamp\www\zencart\includes\autoload_func.php:48

    [01-Jul-2013 23:51:15 UTC] PHP 5. require() C:\wamp\www\zencart\zcadm\includes\init_includes\init_general_funcs.php:45
    Any help to why im getting it would be great.

    ~Ninjakitteh

  8. #228
    Join Date
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by ninjakitteh View Post
    Having a bit of a problem getting it to work.
    Have zencart V1.5.1 with super Orders v4.0.2

    I'm getting a blank screen on the admin section.

    The zencart install is brand new and the Super orders is the only mod added to the installation.

    zencart logs produced this:



    Any help to why im getting it would be great.

    ~Ninjakitteh
    Start with looking at the post just above yours...
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #229
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
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    Default Re: Super Orders v4.0 Support Thread

    As part of a client's upgrade to v1.5.1, I'm installing Super Orders, Edit Orders and Ty Package Tracker in the site's admin (the admin install is a rebuild, not an upgrade). The store has a mixture of credit card, cod, paypal and moneyorder payments in the history.
    Name:  super_order_moneyorder.jpg
Views: 205
Size:  11.5 KB

    When viewing an order that has shipped but was paid using moneyorder or cod as the payment method, the 'Balance Due' shows as the full price instead of 0. I also noticed that these same orders have the icon identified before the order details that reads "No Order Payment Data Available".

    Is there any way to rectify this for the existing orders? There are a lot of payments using these methods.

  10. #230
    Join Date
    Jan 2007
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by lat9 View Post
    As part of a client's upgrade to v1.5.1, I'm installing Super Orders, Edit Orders and Ty Package Tracker in the site's admin (the admin install is a rebuild, not an upgrade). The store has a mixture of credit card, cod, paypal and moneyorder payments in the history.
    Name:  super_order_moneyorder.jpg
Views: 205
Size:  11.5 KB

    When viewing an order that has shipped but was paid using moneyorder or cod as the payment method, the 'Balance Due' shows as the full price instead of 0. I also noticed that these same orders have the icon identified before the order details that reads "No Order Payment Data Available".
    That's because these orders have no corresponding payment record in the SO payment tables..


    Quote Originally Posted by lat9 View Post
    Is there any way to rectify this for the existing orders? There are a lot of payments using these methods.
    You would have to run some custom SQL to add records to the SO payment tables for these orders.. For existing credit card and PayPal orders SO does generate the payment records for these payment methods automatically. SO doesn't do this for manual kinds of payment records because they do require some level of validation that the payment was received.. (It's how SO has always functioned)
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 
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