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  1. #261
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    Default Re: Edit Orders v4.0 Support Thread

    Running EO 4.1.2 on Zen Cart v1.5.1. Storefront highly customized; admin not so much! The only thing that might be interfering is the "Minimum Customer Account" plugin, since I'm getting the edit_orders message:
    Code:
    Warning: One or more of the customer address fields contains a country name unknown to Zen Cart ("Locations / Taxes"->"Countries").
    Taxes and some shipping modules may not function correctly until the issue has been resolved.
    
    This typically occurs if someone deletes or renames a country's name from Zen Cart ("Locations / Taxes"->"Countries"). You can fix the issue by doing one of the following:
    
        Add the country (and name) back to the Zen Cart database.
        Adjust the country name to match one of the country names in the Zen Cart database.
    There is a virtual product that is $1.00 and the product-quantity is used to determine the final price. When an order is initially placed, the quantity is 1. I go to the admin to use edit_orders and change the quantity to 100 and click "Update", the line-item total for the product is updated to $100.00 but the order_totals total remains at $1.00. The order includes neither tax nor shipping.

    I don't know if this is a procedural issue on my part, an incompatibility or something else. I'm off to investigate further.

    --> One other thing I noticed is that the only order_total that is enabled is the ot_total (no ot_subtotal).
    Last edited by lat9; 23 Sep 2013 at 05:20 PM.

  2. #262
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by lat9 View Post
    --> One other thing I noticed is that the only order_total that is enabled is the ot_total (no ot_subtotal).
    That was it! Turning on the ot_subtotal (which I really don't want to do) caused the totals to be properly updated.

  3. #263
    Join Date
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by lat9 View Post
    That was it! Turning on the ot_subtotal (which I really don't want to do) caused the totals to be properly updated.
    Yeah, I don't think the current code takes into consideration ot_subtotal can be disabled... For now your workaround should work. You may also want to alter the template (if you have not already) to not output the subtotal line on the customer facing side (If one does not want the customer to see this line).

    When (and if) I find some time I'll look into it further, but it probably has something to do with order->['subtotal'] not existing when ot_subtotal is disabled (Zen Cart does not store the subtotal in the database when ot_subtotal is disabled). Will probably require regenerating this field manually every time the order is read / calculated (when ot_subtotal is disabled).

    Quote Originally Posted by lat9 View Post
    Code:
    Warning: One or more of the customer address fields contains a country name unknown to Zen Cart ("Locations / Taxes"->"Countries").
    Taxes and some shipping modules may not function correctly until the issue has been resolved.
    
    This typically occurs if someone deletes or renames a country's name from Zen Cart ("Locations / Taxes"->"Countries"). You can fix the issue by doing one of the following:
    
        Add the country (and name) back to the Zen Cart database.
        Adjust the country name to match one of the country names in the Zen Cart database.
    This error is probably because of the minimal info mod (if it does not add a billing or delivery address to the order in the database).
    The glass is not half full. The glass is not half empty. The glass is simply too big!
    Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
    Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker

  4. #264
    Join Date
    Jun 2008
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    Default Re: Edit Orders v4.0 Support Thread

    Can anyone confirm whether the edit orders mod will work with reward points full suite?

  5. #265
    Join Date
    Sep 2013
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    Odivelas, Portugal
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    Default Re: Edit Orders v4.0 Support Thread

    hello
    I did the update zencart and editor of orders for the new version 1.5, what happens is that every time I edit an order he is not adding up right. I add a new product to the order and values ​​are all changed .... I do not know what to do ... has anyone had this problem?

    thank you

  6. #266
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    Default Re: Edit Orders v4.0 Support Thread

    Just updated to latest edit order 4.1.2 and hoped my problem would go away. No go. Here is what I have.

    When adding a product with attribute that should add x$ to the item cost, it does not work. I select the product in step 2 but step 3 where I need to select the attribute I have nothing to select (see picture). The result is the product gets added with the default attribute value. I need to be able to select the correct attribute.
    Any suggestions?
    Name:  editorder.JPG
Views: 208
Size:  21.6 KB
    Live and learn... the Zen way.

  7. #267
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    Default Re: Edit Orders v4.0 Support Thread

    I want to add to previous post... the ability to edit attribute on the order page is gone too. I used to be able to change options for a sold product right on the order page when a customer changed it's mind. Very convenient. Is this a bug or just not implemented anymore? Maybe related to above issue?
    Live and learn... the Zen way.

  8. #268
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by mydanilo View Post
    ... the ability to edit attribute on the order page is gone ...
    The dropdowns to select attributes show up in a stock Zen Cart 1.5.x installation.

    Have any modifications been made to your store which alter the handling of attributes?

  9. #269
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    Default Re: Edit Orders v4.0 Support Thread

    ... continued ...

    May want to try re-installing one step at a time. If problems persist please tell us how your store differs from a stock Zen Cart installation including full version numbers of all plugins.

    How were attributes populated? How were the attributes assigned to the products? Have any modifications been made to your store which alter the handling of attributes?

  10. #270
    Join Date
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    Default Re: Edit Orders v4.0 Support Thread

    Another thing to check is whether a previously-installed plugin has "killed" some of the built-in attributes configuration; see this post: http://www.zen-cart.com/showthread.p...ag-not-working

 

 

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