EasyPopulate 4.0 Support Thread

[mc12345678]

Hello, I did a new install of Easy Populate 4.0 on a fresh install of Zen Cart 1.5.3. It installed correctly, shows up in Tools and also in Configure, but when I click on it to configure it, it can't find the page, it's a 404 error. It goes to mystore/myadmin/configuration.php?gID=53. Does this sound like a familiar problem that anyone else has had? Any ideas on how to fix it? Thanks!!

While hopefully others will also respond, I did a similar action this last weekend, to both a 1.5.3 and 1.5.1 cart with no issues. Are you able to access the tools menu option, uninstall and then select the install option at the top again. Should be presented with an error about the existence (absence) of the temp directory, unless you have that directory in your store's path.

[mc12345678]

The gID=53 part of the path, merely indicates the number assigned to that menu option. Are you able to access other configuration settings? Ie under My Store or product Layout, for example?

[BlackOrchidCouture]

Thanks for answering so quickly! Oh, interesting, I was able to access other configuration settings earlier, and just assumed that the only one I couldn't access was Easy Populate since that was the one I was trying to access, but just tried others and they all go to a 404 error as well. I fixed the error about the missing directory when I first installed Easy Populate, just created a temp folder (but called it the name it said that I was missing). I was able to get all the errors to go away. I can access it in Tools, so I'm going to try your uninstall/install suggestion....

[BlackOrchidCouture]

Uninstalled and installed again successfully, but still can't access any configurations....

[mc12345678]

Yeah, you did all that before I could reply to indicate that since your other configuration options are not working is that somehow your store/admin/configuration.php file has something wrong (totally unrelated to EP4), either it isnot present or has been renamed or something. EP4 does not modify that file. It simply is used to access the various options thaat are set in the database (table configuration).

[BlackOrchidCouture]

I checked both configure.php files and they are both there, and they both still have the last modified date as the same date I installed the new Zen Cart, so they haven't been modified. Whatever error happened came about after I installed Easy Populate...

[mc12345678]

I checked both configure.php files and they are both there, and they both still have the last modified date as the same date I installed the new Zen Cart, so they haven't been modified. Whatever error happened came about after I installed Easy Populate...

Please review what I typed and what you did. Notice the path I identified, it was not a mistake, also the filenames we are talkiing about are different. You mentioned configure.php, I stated configuration.php. There is only one of the file I mentioned. It is located in the root of the admin directory not in the includes directories.

[BlackOrchidCouture]

You were right, the configuration.php file was gone! I restored it and now configure works for everything. I have no idea how that happened, all was well earlier. Anyway, thanks for recognizing the issue!!

[mc12345678]

You were right, the configuration.php file was gone! I restored it and now configure works for everything. I have no idea how that happened, all was well earlier. Anyway, thanks for recognizing the issue!!

Welcome, I would suggest though that you investigate a little to determine why/when/how that file was removed. Maybe it has been moved to a neighboring directory if say it was clicked and dragged during upload of the EP4 files if that was done relatively recently?

[BlackOrchidCouture]

Will do, it shouldn't be too hard, I just installed the Zen Cart 4 days ago, then a bunch of plugins. I had tried to install FEC and it wasn't showing up in Admin, so I deleted all the files it may have happened then. Thanks again!