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  1. #961
    Join Date
    Jan 2007
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    Default Re: Image Handler 2 Support

    Hi guys and gals,

    I've got Image Handler 2 installed and it's not resizing the images (small, medium and large appear with the same dimensions). I can also see this in the preview section as all sample images are the same.

    Now, I have an exact backup of the whole site running on my machine and IH seems to work fine, which made me suspect that the GD libraries aren't installed properly on the live server, maybe.
    Upon raising a support ticket I'm assure by the hosting company the GD libs are installed (gd-2.0.28) and compiled into PHP (php-gd-4.3.9).

    So I'm at a loss... I still suspect the problem is related with GD libraries but I'm told all's as it should be...

    Any body come across this sort of thing? Any tips would be mighty useful!

    Thanks
    Mario

  2. #962
    Join Date
    Jan 2007
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    Default Re: Image Handler 2 Support

    It just occurred to me that the problem above might be due to our live server running with PHP Safe Mode = On!

    I've asked for it to be switched off just in case...
    Any thoughts on this?

  3. #963
    Join Date
    Oct 2004
    Location
    Southport, UK
    Posts
    4,241
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    20

    Default Re: Image Handler 2 Support

    Not sure whether it'll help or not, but I've found that sometimes going to IH admin, clearing the cache and uninstalling/reinstalling IH there (along with FTP emptying of bmz_cache) will do the trick.

    Don't know about the safe mode - but do report back.
    Development Manager @ JSWeb Ltd - suppliers of Applepay/Googlepay for Zencart
    20 years with Zencart !

  4. #964
    Join Date
    Feb 2007
    Posts
    3
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    Default Re: IH2 install error...

    Quote Originally Posted by gilby View Post
    That function is in...
    admin/includes/functions/extra_functions/functions_bmz_image_handler_update.php

    Check & see if this file is actually there
    that do the trick!!! thanks!

  5. #965
    Join Date
    Jan 2007
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    38
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by Ryk View Post
    Not sure whether it'll help or not, but I've found that sometimes going to IH admin, clearing the cache and uninstalling/reinstalling IH there (along with FTP emptying of bmz_cache) will do the trick.

    Don't know about the safe mode - but do report back.
    I've made progress in that I reset the permissions of the bmz_cache and image folders and IH does now resize the images... I'm guessing that the main problem was that IH just couldn't write to one (or both) of those folders.

    BUT!
    Whereas on my test site, a wide image is shown properly (the remaining regions above and below the actual image are rendered into the file with the appropriate colour specified in the configuration section, as I understand it...), it's not quite working on the live site!
    The image is vertically stretched... the rendered file doesn't have the extra bits filed in, resulting still in a wide file that gets distorted when appearing in the pre-defined image areas.

    Why is IH not filling in the blank bits? Maybe a further permissions issue...? Please help!

    P.S.: Regarding safe mode, i'm still waiting to hear from the hosting company... in the meantime, i tried setting my own dev server to safe mode and it all seems to work fine, so I'm at a loss

  6. #966
    Join Date
    Jan 2007
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    38
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by Ryk View Post
    Not sure whether it'll help or not, but I've found that sometimes going to IH admin, clearing the cache and uninstalling/reinstalling IH there (along with FTP emptying of bmz_cache) will do the trick.

    Don't know about the safe mode - but do report back.
    My hosting company have today disabled PHP Safe Mode on the account and all is fine!

    So it looks like, at least in my case, that IH2 doesn't play nice with safe mode enabled.


  7. #967
    Join Date
    Apr 2005
    Posts
    392
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    Default Re: Image Handler 2 Support

    I have posted a message some time ago on a problem I encountered with IH2 here but didn't get any response hence I am posting my latest finding here, hopefully I can get some help here.

    I found that when I utilize IH2 to add new image files, the "Owner" is set to "Nobody" and subsequently when I try to ftp these files, I wld get a server error stating "Insufficient privileges to perform the operation."

    My question is, is it possible to configure IH2 such that images it creates inherit the default ownership? TIA

    PS, my GD support is enabled, safe mode is off (Local and Master value)
    Last edited by Stenrique; 4 Mar 2007 at 11:08 PM.

  8. #968
    Join Date
    Feb 2007
    Location
    NNJ
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    help question Re: Image Handler 2 Support

    Hello Fellow Zenners, Merchants and Purveyors,

    IH2 is a good thing, and I would like to ask a question, or two, if I may.
    Yes..., thanks, here I go.

    1. When on "the" product page, can we get IH2 to handle poping up the largest image on file with a mouseover as it does with the thumbs?
    The click is slow and tedious.

    2. Does anyone know if IH can dynamically resize the large image to be even larger than the original without degredation, if at all?

    Any info would be a good thing.

    Thanks,
    ~Zin, loves good grapes!

  9. #969
    Join Date
    Oct 2004
    Location
    Southport, UK
    Posts
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    20

    Default Re: Image Handler 2 Support

    Quote Originally Posted by Zinfandel View Post
    1. When on "the" product page, can we get IH2 to handle poping up the largest image on file with a mouseover as it does with the thumbs?
    The click is slow and tedious.
    That is not part of the functionality of IH2. There is a mod called Swap Images on Mouse Over, but I can't recall if it was compatible with IH2 or even if it was brought up to ZC1.3 standard.

    2. Does anyone know if IH can dynamically resize the large image to be even larger than the original without degredation, if at all?
    Not as it is - and anyway, nothing will enlarge a jpg without degradation - jpgs are saved by "lossy compression" which means data is removed...and you can't put that back
    Development Manager @ JSWeb Ltd - suppliers of Applepay/Googlepay for Zencart
    20 years with Zencart !

  10. #970
    Join Date
    Feb 2007
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    Default Re: Image Handler 2 Support

    Argh!

    Thanks Ryk.

 

 

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