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  1. #201
    Join Date
    Nov 2006
    Posts
    39
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    help question Help With Sales report 2.0

    Hi,


    Sorry to bother you.

    I have installed and can see 'sales report' in reports, however when i click on it, it gives me a HTTP 404 not found.


    Any help would be greatly appreciated.



    Thanks,


    N.Hudda

  2. #202
    Join Date
    Sep 2004
    Posts
    1,388
    Plugin Contributions
    4

    Default Re: Sales report 2.0

    Check where you uploaded the files. Like it says in the readme, everything will work without any configuration, as long as you upload to the proper directory.

    Make sure you did not nest the admin folders. So, if your admin is still in a folder called "admin," make sure there's not another folder named "admin" under it:

    e.g. "[zen catalog]/admin/admin."
    Frank Koehl
    "Cleverly Disguised as a Responsible Adult"

    frankkoehl.com

  3. #203
    Join Date
    Jan 2007
    Posts
    65
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    0

    Default Re: Sales report 2.0

    Hi everyone!

    After installing the module, I'm redirected to the admin login when I'm trying to access the sales report.
    After this, all the admin is blocked: login page for every request made. the only way to get out of this is to delete the ZenAdminID cookie.
    The weird thing is the mod works from my home computer (Apple Mac mini, OSX 10.4) but doesn't from the office ( Mac G5, same OSX version)

    Any idea?

  4. #204
    Join Date
    Sep 2004
    Posts
    1,388
    Plugin Contributions
    4

    Default Re: Sales report 2.0

    The SR does absolutely nothing with security permissions; it uses the same standard heading info as all other files in the Admin. Are you using any contribs that affect admin security?
    Frank Koehl
    "Cleverly Disguised as a Responsible Adult"

    frankkoehl.com

  5. #205
    Join Date
    Jan 2007
    Posts
    65
    Plugin Contributions
    0

    Default Re: Sales report 2.0

    I run zencart 1.3.7
    I did the little changes suggested in the thread (the php missing after teh questionmark and remove the php from the ///// js)

    installed MODS

    1) SEO URLs 3.0 beta (set not to rewrite SSL urls, so it should not affect my admin URLs and redirect. I deactivated it, and the problem is still here. I even tried to change the link to SSL when sales reports is called from teh menu: nothing)
    2) Google analytics
    2) edit orders
    3 ) Easy populate 2.75
    4) impoved who's online
    5) backup MySQL
    6) recover carts
    7) pdf order center
    8) image handler
    9) Checkout without account
    10) TY package tracker

    One more thing: my zencart is in a subdirectory of an oscomerce:

    www.thefrenchybee.com runs on oscomerce
    , and its bulk orders branch runs on zencart (www.thefrenchybee.com/bulk)

    Thanks for your help!

  6. #206
    Join Date
    Sep 2004
    Posts
    1,388
    Plugin Contributions
    4

    Default Re: Sales report 2.0

    Does the Sales Report appear properly in the "reports" dropdown? If you mouse over the link in the menu, the URL should appear in the lower left of your browser. Does it have a valid link? Nothing like "STATS_SALES_REPORT" in all caps, right?

    Do you see the same behavior if you substitute another admin page for the Sales Report (e.g. orders page)?

    Is there any crossover--shared admin, products, etc--between your OSC and Zen Cart stores?
    Frank Koehl
    "Cleverly Disguised as a Responsible Adult"

    frankkoehl.com

  7. #207
    Join Date
    Jan 2007
    Posts
    65
    Plugin Contributions
    0

    Default Re: Sales report 2.0

    Quote Originally Posted by BlindSide View Post
    Does the Sales Report appear properly in the "reports" dropdown? If you mouse over the link in the menu, the URL should appear in the lower left of your browser. Does it have a valid link? Nothing like "STATS_SALES_REPORT" in all caps, right?
    See attached screenshot, everything looks fine


    Quote Originally Posted by BlindSide View Post
    Do you see the same behavior if you substitute another admin page for the Sales Report (e.g. orders page)?
    all other admin pages work fine UNTIL I select the Sales report option, which blocks the entire admin by asking for a login on every page request. If i delete the zenadmin cookie, I can access the backend again

    Quote Originally Posted by BlindSide View Post
    Is there any crossover--shared admin, products, etc--between your OSC and Zen Cart stores?
    The databases are completely separate. Nothing is shared: no file, no table.

    I'm clueless.

    Thanks for your input!
    Attached Images Attached Images  

  8. #208
    Join Date
    Sep 2004
    Posts
    1,388
    Plugin Contributions
    4

    Default Re: Sales report 2.0

    Ok, a few things to consider...

    When I use my admin, the zenAdminID cookie is not attached to the link for any of the pages, even for the first click after logging in. Is zenAdminID attached to all the links in the nav menu, or just the SR?

    That URL is a secure link, and the address root (secure19.prohosting.com) leads me to believe you use a shared SSL certificate. As above, none of the admin links use SSL by default, so there's something else to look at. Did you do anything fancy with the SSL settings in the admin, like set it to use SSL for every page request? Anything special settings for that shared cert?
    Frank Koehl
    "Cleverly Disguised as a Responsible Adult"

    frankkoehl.com

  9. #209
    Join Date
    Jan 2007
    Posts
    65
    Plugin Contributions
    0

    Default Re: Sales report 2.0

    I was playing with the SSL when I took my screenshot, wondering if it could have an effect but it doesn't. I removed the SSL option from the extra box file and the problem is still present. (my oscom has some SSL calls for pages displaying sensitive info, but Zencart doesn't run this way)

    And yes, I have a session ID attached to every link when I navigate in admin and it has always been working like this with my ZC. In my Oscom, that's right, there is no session attached to the URL.

    Regarding SSL, yes I do use a shared one.
    my sessions setting are as follows:

    Session Directory none, not filebased
    Cookie Domain True
    Force Cookie Use False
    Check SSL Session ID True
    Check User Agent False
    Check IP Address False
    Prevent Spider Sessions True
    Recreate Session True
    IP to Host Conversion Status true

    I tried to change the check SSL session ID to false, nothing changed: I still have the session ID in my URL, and SR still doesn't work.

    I'm also suspecting a session pb. How can we get rid of this session ID in the url?

  10. #210
    Join Date
    Jan 2007
    Posts
    65
    Plugin Contributions
    0

    Default Re: Sales report 2.0

    I just checked from a PC from the office, and I don;t have any sessions ID attached to my URLs, and it works fine.

    What can change sessions settings at the computer level????? Even my home Mac works fine...

 

 
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