How Did You Hear About Us? Referrals Mod [Support Thread]

[gogolf]

Did anyone get this mod to work properly?

I'm still waiting to see what the concensus is with respect to the server side however it would be nice if one of the Zen resident experts looked at the scripts.

[stellarweb]

Works for me every time - every site it has been installed on - but a few people are having trouble getting it to work for unknown reasons.

Did anyone get this mod to work properly?

[gogolf]

Works for me every time - every site it has been installed on - but a few people are having trouble getting it to work for unknown reasons.

Ahhhhh Yeah. You keep saying that and a "few" of us keep saying it.
Amazing really. Its like Aice in Wonderland. I can't wait to pop out of the hole.

[tatiana77]

Well hmm [gogolf] I think it is interesting that a few got it working just fine and a few have the Exact same problem.

I would love it if one of the Zen 'heads' figured this one out.

For now, I am asking my sales rep to tell her potential clients to enter her name as a referall in the "Shipping Instructions" or whatever it is when a customer is placing an order on the site. This way I can make sure to pay her a proper commission if the customer was referred by her.

IT sucks, but until there's a proper way of solving the problem, it'll do.

Tomorrow (which means Friday) I'll be reinstalling the mod. I vaguely recall reinstalling it, but maybe I'll try something different ... a far cry since this is defintely a mod that has got me stumped. I'm going live in 2 days...

PS No offense stellarweb.

Tatiana

[gogolf]

I'm all ears hear tatiana77.
PS. I love your lip stick.

[stellarweb]

No offense taken!

Let us know how it goes!

Well hmm [gogolf] I think it is interesting that a few got it working just fine and a few have the Exact same problem.

I would love it if one of the Zen 'heads' figured this one out.

For now, I am asking my sales rep to tell her potential clients to enter her name as a referall in the "Shipping Instructions" or whatever it is when a customer is placing an order on the site. This way I can make sure to pay her a proper commission if the customer was referred by her.

IT sucks, but until there's a proper way of solving the problem, it'll do.

Tomorrow (which means Friday) I'll be reinstalling the mod. I vaguely recall reinstalling it, but maybe I'll try something different ... a far cry since this is defintely a mod that has got me stumped. I'm going live in 2 days...

PS No offense stellarweb.

Tatiana

[stellarweb]

Me too! I have been 1/2 tempted to ask the zen team to just take my 1.3.7 revision of the mod off the download list because I feel so bad that it seems to work perfectly on the sites I install it on - but not for you and others.

To date, it has been downloaded over 4,500 times - it would be interesting to know how many of those downloads have been successful and how many could not get it installed. (Sorry that is what my hubby calls my ANALytical side coming out!)

Ahhhhh Yeah. You keep saying that and a "few" of us keep saying it.
Amazing really. Its like Aice in Wonderland. I can't wait to pop out of the hole.

[gogolf]

Stellarweb,

Don't take (my) our rantings personally. It is just frustrating to sit here and wonder what we are doing "wrong". As I said before this Mod is a fantastic, worthy and needed feature; in order to properly track and budget your advertising in marketing your product or service you NEED to know where your customers are coming from just as well as where they are not coming from.

I can tell you that some of the error messages I get, when running the sql patch through the Admin or simply through my phpMyAdmin, is that a: table, field or value already exists; as noted by other posts in this thread.

I'm not a sql guru however what I found was that if I reviewed all the errors noting the duplication and then deleted all those tables, fields or values from my database through phpMyAdmin and then ran the patch through phpMyAdmin I did not get an error report. However but there was error that popped up once but did not repeat itself and the related to "array". Reading through all the posts on this thread you can see bits and pieces of the whole problem we are encountering.

And somehow the referral values are not being posted to the database; if go into your database and post a value (ie. 1,2,3,...) manually the Admin/Customers does show the text value (ie. AOL, Yahoo, Zen...).

If some guru could resolve that part of the problem, getting the values into the database, I think the sql patch issue can be cleaned up quickly.

Why you are not having a problem I'm clueless. Why only a "few" of us are reporting errors I'm more than clueless. It would be a nifty feature to add to the download mod's section a feature that asked for a feedback on whether a user had success, or comments, or whatever; for now the forum will have to work. It is possible that though you may be seeing a high number of downloads that the user simply did not attempt to use the mod or made multiple downloads (such as me) thinking something did not come down or it changed.

Again, you have smart mod, it just needs a tweek here or there.

[stellarweb]

Thanks for the ego boost - but I didn't create the mod - just revised the 1.3.6 version to work with 1.3.7.

I wonder if maybe you would have better luck downloading the older version, then using winmerge or another comparison program and changing/integrating the files on your end.... or have you already done that?

BTW... The error about the table already existing should not pose a problem.

Stellarweb,

Don't take (my) our rantings personally. It is just frustrating to sit here and wonder what we are doing "wrong". As I said before this Mod is a fantastic, worthy and needed feature; in order to properly track and budget your advertising in marketing your product or service you NEED to know where your customers are coming from just as well as where they are not coming from.

I can tell you that some of the error messages I get, when running the sql patch through the Admin or simply through my phpMyAdmin, is that a: table, field or value already exists; as noted by other posts in this thread.

I'm not a sql guru however what I found was that if I reviewed all the errors noting the duplication and then deleted all those tables, fields or values from my database through phpMyAdmin and then ran the patch through phpMyAdmin I did not get an error report. However but there was error that popped up once but did not repeat itself and the related to "array". Reading through all the posts on this thread you can see bits and pieces of the whole problem we are encountering.

And somehow the referral values are not being posted to the database; if go into your database and post a value (ie. 1,2,3,...) manually the Admin/Customers does show the text value (ie. AOL, Yahoo, Zen...).

If some guru could resolve that part of the problem, getting the values into the database, I think the sql patch issue can be cleaned up quickly.

Why you are not having a problem I'm clueless. Why only a "few" of us are reporting errors I'm more than clueless. It would be a nifty feature to add to the download mod's section a feature that asked for a feedback on whether a user had success, or comments, or whatever; for now the forum will have to work. It is possible that though you may be seeing a high number of downloads that the user simply did not attempt to use the mod or made multiple downloads (such as me) thinking something did not come down or it changed.

Again, you have smart mod, it just needs a tweek here or there.

[stellarweb]

gogolf,

Please PM me if you would like for me to take a swing at installing this mod on your server. I would need a fresh install of zencart - with no files changed - and none of the files in this mod on the server.

I'm still waiting to see what the concensus is with respect to the server side however it would be nice if one of the Zen resident experts looked at the scripts.