Cold Steel Template Support Thread

[gofishch]

Every thing works correctly except for this page. My SSl is workly properly.

The only changes I made to the configure.php (includes/configure.php) and (admin/includes/configure.php)
was to enable the SSl as per Zen Cat instructions.

I reverted back to the classic template after I seen your reply to test it, and it works perfect. Once I revert back to this template it has this problem.

If you would like to look I can send a email to you with the web address and a username and password.

I am sure this is simple I just do not have the experience to fix it.

[clydejones]

Every thing works correctly except for this page. My SSl is workly properly.

The only changes I made to the configure.php (includes/configure.php) and (admin/includes/configure.php)
was to enable the SSl as per Zen Cat instructions.

I reverted back to the classic template after I seen your reply to test it, and it works perfect. Once I revert back to this template it has this problem.

If you would like to look I can send a email to you with the web address and a username and password.

I am sure this is simple I just do not have the experience to fix it.

download and install the debug error utility and then post the error message here so I can take a look at it.

[gofishch]

I installed this debug utlity in the /includes/extra_configures
Loged in to the site as a customer and recieved the blank page. I refreshed the browser and it took me to the my account page. there is no error being given. also if you hit the refresh it is the same page only it shows. I am clue less

[clydejones]

I installed this debug utlity in the /includes/extra_configures
Loged in to the site as a customer and recieved the blank page. I refreshed the browser and it took me to the my account page. there is no error being given. also if you hit the refresh it is the same page only it shows. I am clue less

did you check the cache folder for the error message?

[gofishch]

I have fixed my problem I went back and uninstalled your template and reinstalled it so perhaps it was a bad ftp upload to my server that caused the problem Thanks again for helping hopefully this will end any issues for me.

Sorry for the inconvenience

[h2river]

Hello Clyde,

I downloaded cold steel and once installed my template_select.php page goes blank. All the other admin pages function correctly.

I have other templates installed and working so I am not new to installing templates. I retored to my backup, all my other templates work again after restore. I then tried to re-install cold steel a second time with same result. So, now I have restored to my back up once again and am trying to find the issue.

I really like the look of your cold steel template and would like to try again.

Any thoughts on why the template selection page just disappears?

roger

www.h2river.com

[clydejones]

Hello Clyde,

I downloaded cold steel and once installed my template_select.php page goes blank. All the other admin pages function correctly.

I have other templates installed and working so I am not new to installing templates. I retored to my backup, all my other templates work again after restore. I then tried to re-install cold steel a second time with same result. So, now I have restored to my back up once again and am trying to find the issue.

I really like the look of your cold steel template and would like to try again.

Any thoughts on why the template selection page just disappears?

roger

www.h2river.com

You may have had a corrupted download of the template or some of the files may have been corrupted during the FTP process.

You could download and install the debug utility and check the error log created to track down the problem.

BTW: When accessing the site in your signature I'm seeing a Fedora Core Test Page

[h2river]

Yes,

just using this section of the server as a test.

I was just re-downloading the template because I had the same thought...

goto www.h2river.com/zen to see the other templates that i am using.

I will try again with a clean download and get back to you.

thanks

roger

[s_mart]

Hi Clyde,
Thanks for the template. Everything seems to be working great, but have a question for you. My customer wanted category counts turned on for their site. I've made all of the changes in Admin:

In admin => Configuration => My Store
Code:
Show Category Counts true
Show Category Counts - Admin true [the counts do show up in admin]

In admin => Configuration => Layout Settings
Code:
Categories Separator between links Status 1
Categories Separator between the Category Name and Count ->
Categories Separator between the Category Name and Sub Categories |_ 
Categories Count Prefix  (
Categories Count Suffix )
Categories SubCategories Indent   
Category Counts for 0 Products status: 1 [I do have products loaded, but for testing purposes turned this option on]

I did them all just to make sure I wasnt missing anything, and everything shows up except for the count of the categories. I switch back to the default template and the category counts then appear. In your template, the counts may not display by design, but if you can tell me where I can modify this in your code, that would be much appreciated. I may not even keep the counts on, but needed to present it as an option to my customer.

Thanks!

[clydejones]

Hi Clyde,
Thanks for the template. Everything seems to be working great, but have a question for you. My customer wanted category counts turned on for their site. I've made all of the changes in Admin:

In admin => Configuration => My Store
Code:
Show Category Counts true
Show Category Counts - Admin true [the counts do show up in admin]

In admin => Configuration => Layout Settings
Code:
Categories Separator between links Status 1
Categories Separator between the Category Name and Count ->
Categories Separator between the Category Name and Sub Categories |_ 
Categories Count Prefix  (
Categories Count Suffix )
Categories SubCategories Indent   
Category Counts for 0 Products status: 1 [I do have products loaded, but for testing purposes turned this option on]

I did them all just to make sure I wasnt missing anything, and everything shows up except for the count of the categories. I switch back to the default template and the category counts then appear. In your template, the counts may not display by design, but if you can tell me where I can modify this in your code, that would be much appreciated. I may not even keep the counts on, but needed to present it as an option to my customer.

Thanks!

open includes/templates/cold_steel/sideboxes/tpl_categories.php

at around line 66 find the following line of code and change the false to true

if (SHOW_COUNTS == 'false') {