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  1. #4561
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by JGraphics View Post
    I installed IH2 and I'm almost there ... It's weird, it works on all images except the product info image. I can only "click to enlarge" the main product image... opens up a new window, the old school way. Even products that I have multiple pictures, IH2 works on the additional pictures, it just won't enlarge the main product photo when you hover over it?
    I didn't upload my product photos in either the "Large" or "Medium" folders when I was creating my products. I just used the "Main Directory" I upload all photos at 400x400 pixels and was letting ZenCart handle the re-sizing for thumbnails. This always worked out for me. Anybody have any ideas on what I can do to make the main image enlarge when you hover over it? If I can get that accomplished, I'm good to go. Thanks all.
    IH2 has NEVER included the hover behavior you describe to the main product image. If you look at the previous version of IH2, there are files in the Optional Edits folder that deal with adding this behavior.. However these particular edits will break any lightbox contribs you may be using.. (which is why they were ultimately removed from the current version of IH2)

    If you are going to make these kinds of changes and you are using a lightbox contrib, you need to apply that hover behavior to the files that drive the main product image that come with your lightbox contribution..

  2. #4562
    Join Date
    Jan 2005
    Location
    Old Blighty
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    101
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    0

    Default Re: Image Handler 2 Support

    Hi everyone, sorry if this issue has been answered before. I have searched but I'm sure you can appreciate it's a large thread.

    I've had Image Handler 2 installed for ages and have never been able to get it working correctly. When I upload a large image, IH2 does not resize and render a smaller file for the thumbnail in the product listing. Instead, it uses the large file and with the Zen Cart config settings, it resizes it (or squashes it if you like, rather like when you create an image in HTML and alter the width and height that way). So for example, in my category, the 'thumbnail' is actually the large image, and it takes a while to load, and is all squashed. Also, even more worrying, the medium image (the one on the product page) isn't there.

    For months I've just been making my own thumbs and medium images to get round this. Can anyone help please?

    I believe everything is installed correctly. I'm running 1.3.8. Everything seems to be CHMod'd correctly.

    Ideally I'd like to avoid reinstalling, being a live shop and all...

    Thanks in advance.

  3. #4563
    Join Date
    Sep 2009
    Posts
    5
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    0

    Default Re: Image Handler 2 Support

    I am having a problem with additional images not showing up at the bottom of the page after installing IH2. I am also using the Avanced Cross Sell Mod which places related products at the bottom of each page also. It appears to still work fine. Any suggestion as to what to check next would be appreciated. Here is my current test site on a product that has multiple images as well as an active xsell.

    [URL="http://davidshomefurnishings.com/store/index.php?main_page=product_info&cPath=3_28_29&products_id=41"]

  4. #4564
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
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    32

    Default Re: Image Handler 2 Support

    Quote Originally Posted by OK Computer View Post
    Hi everyone, sorry if this issue has been answered before. I have searched but I'm sure you can appreciate it's a large thread.

    I've had Image Handler 2 installed for ages and have never been able to get it working correctly. When I upload a large image, IH2 does not resize and render a smaller file for the thumbnail in the product listing. Instead, it uses the large file and with the Zen Cart config settings, it resizes it (or squashes it if you like, rather like when you create an image in HTML and alter the width and height that way). So for example, in my category, the 'thumbnail' is actually the large image, and it takes a while to load, and is all squashed. Also, even more worrying, the medium image (the one on the product page) isn't there.

    For months I've just been making my own thumbs and medium images to get round this. Can anyone help please?

    I believe everything is installed correctly. I'm running 1.3.8. Everything seems to be CHMod'd correctly.

    Ideally I'd like to avoid reinstalling, being a live shop and all...

    Thanks in advance.
    I know I sound like a broken record, but no lie, if IH2 is not working it USUALLY means that something went wrong in the install.. Uninstall it from the Admin, and carefully delete ALL the IH2 files and folders.. Don't delete your images folder.. Just delete the files and IH2 SPECIFIC folders.. Don't leave folders behind you think can stay.. DELETE THE WHOLE THING!!!!!!!

    Then download a FRESH copy and re-install again.. The only other thing you need to be checking is your image size settings in the config. Details on how to properly configure this is in the IH2 readme.. No shortcuts on this I'm afraid..

  5. #4565
    Join Date
    Jan 2005
    Location
    Old Blighty
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    101
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    0

    Default Re: Image Handler 2 Support

    Quote Originally Posted by DivaVocals View Post
    I know I sound like a broken record, but no lie, if IH2 is not working it USUALLY means that something went wrong in the install.. Uninstall it from the Admin, and carefully delete ALL the IH2 files and folders.. Don't delete your images folder.. Just delete the files and IH2 SPECIFIC folders.. Don't leave folders behind you think can stay.. DELETE THE WHOLE THING!!!!!!!

    Then download a FRESH copy and re-install again.. The only other thing you need to be checking is your image size settings in the config. Details on how to properly configure this is in the IH2 readme.. No shortcuts on this I'm afraid..
    Hi DivaVocals, thanks for getting back to me.

    I have reinstalled, and the problem was still there.

    However, I did some fiddling about in the image configuration, and looked at Image - Use Proportional Images on Products and Categories. This was set to 0. I've changed that to 1 and it now works. To be honest I couldn't see anything about that in the IH readme but maybe I overlooked it.

    So, if anyone is having problems with Image Handler not resizing images and having their main product image missing, try setting Image - Use Proportional Images on Products and Categories from 0 to 1!

    Thanks.

  6. #4566
    Join Date
    Jan 2007
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    Los Angeles, California, United States
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by OK Computer View Post
    Hi DivaVocals, thanks for getting back to me.

    I have reinstalled, and the problem was still there.

    However, I did some fiddling about in the image configuration, and looked at Image - Use Proportional Images on Products and Categories. This was set to 0. I've changed that to 1 and it now works. To be honest I couldn't see anything about that in the IH readme but maybe I overlooked it.

    So, if anyone is having problems with Image Handler not resizing images and having their main product image missing, try setting Image - Use Proportional Images on Products and Categories from 0 to 1!

    Thanks.
    But this is what I meant when I said "The only other thing you need to be checking is your image size settings in the config. " If you don't have your image sizing setting in the Zen Cart admin configured correctly then you will have issues (which BTW is NOT an issue with IH2 persay, but it is an issue that will affect how IH2 works).. and image settings is covered in the the readme under the "Troubleshooting in a nutshell" section..

    For anyone having issue with IH2 check two things:

    1. Make sure all files are in correct location, and that they are not corrupt from bad FTP transfers
    2. Check your Zen Cart image settings

  7. #4567
    Join Date
    Nov 2009
    Location
    QLD, Australia
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    Default Re: Image Handler 2 Support

    When i click on the image, it brings up the large image in a new window which is all good, but the window cuts out the bottom 1/4 of the picture (thats where the watermark is too)

    I'm sure this is a easy fix. Any help would be great. Apart from that, hassle free mod.

    Cheers,
    Grant.

  8. #4568
    Join Date
    Nov 2009
    Location
    QLD, Australia
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    Default Re: Image Handler 2 Support

    Quote Originally Posted by Rainyplace View Post
    When i click on the image, it brings up the large image in a new window which is all good, but the window cuts out the bottom 1/4 of the picture (thats where the watermark is too)

    I'm sure this is a easy fix. Any help would be great. Apart from that, hassle free mod.

    Cheers,
    Grant.

    just a update to my post above,

    -it works perfectly on Opera browser
    -Just cuts a small bit off the bottom of the picture on IE
    -As stated, about 1/4 of the picture is missing with FF v3.0.15, but i can manually make the window bigger once the picture loads.

    Any help would be great.

    Cheers
    Grant.

  9. #4569
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
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    32

    Default Re: Image Handler 2 Support

    Quote Originally Posted by Rainyplace View Post
    When i click on the image, it brings up the large image in a new window which is all good, but the window cuts out the bottom 1/4 of the picture (thats where the watermark is too)

    I'm sure this is a easy fix. Any help would be great. Apart from that, hassle free mod.

    Cheers,
    Grant.
    A link to see what you describe would help..

  10. #4570
    Join Date
    Jan 2005
    Location
    USA, St. Louis
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    3,710
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    9

    Default Re: Image Handler 2 Support

    New Install with IMage Handler giving me trouble. I've used it on many sites with no issues, so I'm wondering if its something to do with the server. It's a server I've never used before.

    The hovering works, but it's hovering the full sized image, and is not resizing the product listing images:

    http://www.coastcages.com/newstore/i...=index&cPath=4

    Any ideas of where to look?

 

 

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