Return Authorization Module (RMA)

[DigitalShadow]

Correct as of v2.3.3

To change where the admin copy of the Return request is sent follow these instructions

Open
includes/languages/english/YOUR_TEMPLATE/returns.php

define('EMAIL_RETURNS', '[email protected]');

Then open
includes/modules/pages/returns/header_php.php

find:

$send_to_email = EMAIL_FROM;

and change it to:

$send_to_email = EMAIL_RETURNS;

then find:

zen_mail(STORE_OWNER, EMAIL_FROM, EMAIL_SUBJECT, $text_message, $name, $email_address, $html_msg, 'contact_us');

and change it to:

zen_mail(STORE_OWNER, EMAIL_RETURNS, EMAIL_SUBJECT, $text_message, $name, $email_address, $html_msg, 'contact_us');

Enjoy

[DigitalShadow]

Correct as of v2.3.3

To change where the admin copy of the Return request is sent follow these instructions

Open
includes/languages/english/YOUR_TEMPLATE/returns.php

define('EMAIL_RETURNS', '[email protected]');

Then open
includes/modules/pages/returns/header_php.php


This adjusts what the customer sees, so if you leave this one unchanged the customer will see your default email address instead of your changed one.
find:

$send_to_email = EMAIL_FROM;

and change it to:

$send_to_email = EMAIL_RETURNS;

This one adjusts where the admin copy email is sent to
then find:

zen_mail(STORE_OWNER, EMAIL_FROM, EMAIL_SUBJECT, $text_message, $name, $email_address, $html_msg, 'contact_us');

and change it to:

zen_mail(STORE_OWNER, EMAIL_RETURNS, EMAIL_SUBJECT, $text_message, $name, $email_address, $html_msg, 'contact_us');

Enjoy

[BigAl49]

Hi Clyde,

I just installed this Mod on an upgraded install of 139c to d.

The page opens up fine but upon attempting to send I get

Email Error: SMTP Error: The following recipients failed:

I am able to send emails from the Contact Us page though.

BigAl

[clydejones]

Hi Clyde,

I just installed this Mod on an upgraded install of 139c to d.

The page opens up fine but upon attempting to send I get



I am able to send emails from the Contact Us page though.

BigAl

What are your setting in admin -> configuration -> e-mail options?

[BigAl49]

Which settings are you looking for?

I don't show any place to set-up Returns email.

AL

[clydejones]

Which settings are you looking for?

I don't show any place to set-up Returns email.

AL

The mod defaults to the following settings:

admin -> configuration -> e-mail options

Email Address (Displayed to Contact you)
Email Address (sent FROM)

[BigAl49]

I have a list of contact emails

Admin<[email protected]>, Tech-support<[email protected]>, AL<[email protected]>, Bob<[email protected]>, Joe<[email protected]>,

The sent from is the SMTP address?

mail.topnotchbassbaits.com

[clydejones]

I have a list of contact emails


The sent from is the SMTP address?

So if I understand what you are saying the following are your settings:

admin -> configuration -> e-mail options

Email Address (Displayed to Contact you) mail.topnotchbassbaits.com
Email Address (sent FROM) mail.topnotchbassbaits.com

These are not e-mail addresses and that is why you are getting the error.

The mod needs to have a valid e-mail address in order to function properly.

[BigAl49]

Which lines of the email settings page are you asking about?

I am not sure I am giving you the right information.

[clydejones]

Which lines of the email settings page are you asking about?

I am not sure I am giving you the right information.

admin -> configuration -> e-mail options

at the top of the page options 7 and 8

Email Address (Displayed to Contact you)
Email Address (sent FROM)