ozpost shipping module

[RodG]

p.s.

Server response time 0.638msServer Returned:
FWL31.90Fri 3rd of DecFastWay Labels (GREEN +2 Saver labels)

Oh.... Time to worry? It wasn't a timeout error for you...

BTW, it appears to be responding again now.

If your debug continues to show valid results, and it doesn't appear in the final list, it is because the methods have apparently been disabled.

I'm keeping a close eye on this one at the moment. Let mer know if problems persist.

Cheers
Rod

[vandiermen]

I dont own the shop, but since I updated to V2.1.1 all order seem to have been through aust post which is more expencive than fastway fot the order that have been going through!

[vandiermen]

I will ask the client which of the labes he may not use and turn them off and see if that helps, maybe too many options.

[RodG]

does not explain why it works when debug is on, and not work when debug is off.... need a long term solution.

I've just done a number of tests, and FastWay seem to be working fine with the few products and destinations that I tried. Are you still having a problem?

Which product/destination? I need to replicate the problem before I can advice further.

Cheers
Rod

[vandiermen]

I have disabled debug and you can see the problem now.
ALl the big item (at least / if not all) use to have the fast way option.
THis is the item I am testing with: http://www.solarcampingaustralia.com...products_id=93

p.s.
all destinations

[vandiermen]

p.s.
I just tested
5000 and 5045

[vandiermen]

If I add this item: http://www.solarcampingaustralia.com...products_id=93
to the cart then go to shopping cart and put in 5000 fastway does not come up, then if I go back to the item and then go the shopping cart it auto shows 5000 and the fastway is there, then if I change postcode to 5045 the fastway goes anway again.

[RodG]

I will ask the client which of the labes he may not use and turn them off and see if that helps, maybe too many options.

No, that is the *worst* thing you can do if you are finding some methods don't show.

ozpost likes it best when you allow *everything* and hide *nothing*. This gives the customer the maximum choice for any given shopping cart.

If this gives the customer too much choice, then the use of the 'hide' functions will prevent 'useless' quotes, such as parcels rates when letters and/or satchels are suitable, or to hide the courier rates if the parcel can be sent by Aust Post (thus making the courier services a fallback method for those times when AustPost can't handle it)

The final reduction in options are achieved by the de-selection of the various methods.. This should be used with extreeme caution, because if a method is disallowed, but the item is suitable for that method, it is assumed that the quote will be obtained from elsewhere (or covered by another method).

Hope this helps a little

Cheers
Rod

[RodG]

If I add this item: http://www.solarcampingaustralia.com...products_id=93
to the cart then go to shopping cart and put in 5000 fastway does not come up, then if I go back to the item and then go the shopping cart it auto shows 5000 and the fastway is there, then if I change postcode to 5045 the fastway goes anway again.

I just did the same, and had no problem with either postcode.

A caching issue perhaps?

Cheers
Rod

[RodG]

I have disabled debug and you can see the problem now.
ALl the big item (at least / if not all) use to have the fast way option.
THis is the item I am testing with: http://www.solarcampingaustralia.com...products_id=93

p.s.
all destinations

OK, I think I've cracked it....


With ONE of these items, Fastway doesn't show.... Only AustPost

With TWO of these item, no AustPost, but Fastway OK.

Conclusion.... you have the 'hide courier if australia post can handle it' to "Yes".

Set this to 'no' and the FastWay will also appear with ONE of these items.. as well as the austPost quotes.

Chees
Rod