ozpost shipping module

[RodG]

I can't enter product dimensions for each product in the store in the product set up area.

Why not? The fields don't show? The data you enter isn't accepted? or some other reason?

I only enter weight in kg.

This is why the ozpost modue has a kg/gm setting. Some people enter the weights in Kg's, some enter them in gms. The setting in the ozpost module is to let the module know what any given customer is using.

We are having problems at the moment with Fastway and Australia Post - seems out of whack!

What does this mean? OK, I know what it means, what I want/need is something a lot more specific, such as 'for an item weighing 'z' kgs with the dimensions W,X,Y I am getting a quoted $abc when it should be $def. Better still would be a link to a product that will demonstrate the issue as well (a store may have 1000 items, with all but one showing a problem, and left to chance it is almost guaranteed that my random checks will be on the one item that doesn't have an issue).

Without specifics the only thing I can say for sure is that the input data is 'out of wack'.

Garbage in = garbage out.

Thanks for the info in your reply to earlier post, I try and figure out what I have done, but Dave (husband and packer of goods!) reports to me that the AP and Fastway are returing incorrect info last few days, so now my headache starts LOL!

Until proven otherwise I think it best for all concerned to assume the servers are returning the correct data for the information that they are given. If this wasn't the case I would imagine all users would be informing me of the situation.

I suggest that you have you hubby enable the DEBUG option to see the weight/dimensions of the parcels being quoted

Oh, and if "I can't enter product dimensions for each product in the store in the product set up area" is because there is no where to enter this information it will be due to an incomplete installation. Specifically, there are 3 files located in the /admin/ folder (or whatever this folder has been renamed to) that need to be replaced by the same named files from the ozpost.zip file.

Cheers
Rod