Hi,

Quote Originally Posted by apogeerockets View Post
always? i'm given a directory of "D:/webpages/apo/.htaccess" to place the .htaccess file. according to my webhost, my website is in "D:/webpages/apogee-new" and he had to create an apo directory to install it
Oh dear. Maybe not always then. Unless... are you using the latest 4.0.7? Creating a new directory is definitely the wrong way to go, the .htaccess file should be in the Zen Cart directory.. the "newly created" directory won't ever be used!

Anyway, just get in contact with FTP and admin details and I'll see if I can get things sorted, would be quicker than having a conversation here.

All the best...

Conor
ceon