Quote Originally Posted by AlainT View Post
I'm using Zen-Cart 1.3.9.h I'm new to Zen-Cart and particularly the easy-populate mod. I'm trying to figure out how to use it but can't find any tutorials on it. It appears easy to use, and from the feedback I see, it seems great, so I don't understand what I'm not doing right.
In the "Full export Option", I've generated the "Complete product" csv file. I've uploaded the file to my computer, added products and using the Uload EP file, I've uploaded the new file. I didn't change anything in the file name format. I've clicked the IMPORT option in the dialogue box, but the new products don't appear in my store. Can you add products with this or just update products?

Sorry if I sound novice, but if there are tutorial threads of something that can help me use this module, I'd appreciate.

Thanks,
Al
Hi Al,

Welcome to zencart and EP4!

Are you getting any information at the bottom of the screen? EP4 will give you a summary of imports, updates, and errors. If you are not getting this, then you are probably not creating your CSV file correctly.

You need to use OpenOffice to export your CSV... please try that. I give some step by step instruction earlier in this thread.

Also, if you have data already in your store, you can verify that EP4 is working correctly by first doing a full export, then clicking the Import link. You should see all your products show as "updated". If you see this, then EP should be installed and working correctly.

If you still have trouble, you can PM me your data file and I'll take a look to see what could be the problem.

Also, which version are you using?