Quote Originally Posted by RodG View Post
Assuming your account details are correct, this generally means that the 'RTT' service hasn't been enabled for your TNT account. You will need to phone or email them to have this activated (it's not enabled by default).

There are two error messages that the TNT servers return that provide a clue as to exactly what the problem is.

The 1st one sates "The username or password is incorrect" . I assume that you are NOT getting this one.

The other states "The account number supplied is invalid or not assigned to this login", which means a call to the CIT Helpdesk on 1300 851 131

Cheers
RodG
Looks like I'm getting the username/password incorrect

<quote><id>Error</id><cost>0.00</cost><days>-1</days><description>TNT : Username and password combination is incorrect.</description></quote>

Triple checked the info and its definitely correct can log into tnt website fine.

Any ideas?