This never used to be the case, but I have confirmed that this does appear to be a requirement with their current system(s). In theory this shouldn't be the cause of the problem because even my friends ' account that I use for the 'Demo' testing is an email address.
I've also confirmed that the same usernames/password pairs now work on all of the TNT sites, which again, never used to be the case.
I'm guessing that this was the same that you've PM'd me?I created another log in with a simple email/password still doesn't work.
Anyway, as per my PM reply, this has me beat, and I've submitted a report/help request to the TNT folk, hoping they'll have an answer.
Please post any further communication about this via PM (to help avoid clutter in the forum).
I'll report the final findings/solution or whatever back here when we've resolved the issue.
Cheers
RodG
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