Quote Originally Posted by mydanilo View Post
I experience a strange issue. Some COWOA customers occasionally manage to checkout a small order with out shipping cost added to the order. The shipping line on the order shows:
u: $0.00
I allow free shipping if above $65 and otherwise customer selects USPS or UPS. No other options. This happened 3x over the last 2 weeks and about 100 orders. I am at a loss how this happens. Any idea how to find out?
Nope.. to troubleshoot you need to replicate the issue.. You have to know the EXACT set of circumstances to create this issue consistently.. Check your error logs.. there may be some clues there too.. Otherwise we'd all only be guessing what's going on since this is not a known/reported bug with COWOA..