Quote Originally Posted by stecrox View Post
After doing a fresh install, whenever a customer adds an item to the shopping cart or makes an update to it they get the following message.
I tried the same thing in the classic template and the error did not appear.

An unknown response null: :text/html: :SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data was received while processing an ajax call. The action you requested could not be completed.
This is not an inherent problem with the template package. What version of zen cart are you running? Do you have the ajax.php file in your store root directory?

Thanks,

Anne