Quote Originally Posted by chrissyann View Post
Yes I have looked in the log files but there is no information to help with finding what the error could be,

This is the only error in the log

Duplicate entry 'configZenLightbox' for key 'page_key' :: INSERT INTO pht_admin_pages (page_key, language_key, main_page, page_params, menu_key, display_on_menu, sort_order)VALUES
('configZenLightbox', 'BOX_CONFIGURATION_ZEN_LIGHTBOX', 'FILENAME_CONFIGURATION', CONCAT('gID=',@cgi), 'configuration', 'Y', @cgi); in /home3/**************/store/includes/classes/db/mysql/query_factory.php on line 120
Do you already have the lightbox plugin installed?

Thanks,

Anne