Quote Originally Posted by allmart View Post
Hello Again,

I have a similar problem, however mine is not related to character length. When importing with EP4, new products are not appearing, yet in Zen Cart in Category/Products, it displays that there are multiple products active yet they don't display. After looking at my SQL Database the new products are there and displaying all the imported data except for "product_name" and "product_description". For example if the new product I imported has products_id 5, there is no data for the two fields in question, obvious why they don't show up in Zen Cart. What am I doing wrong?
Okay, so now that I've gone back to identify what version of EP4 has possibly been installed (assuming still EP4 version 4.0.32 on ZC 1.5.4) the questions posted above apply to this issue as well... What filetype was trying to be populated, what was the filename, what are the headers in the csv file that was imported, and what is the text for one or more of the product that. Are not showing up, what are the admin settings for items such as what the primary_key is (assuming the default being products_model), are these new product or is data being removed from existing product...

In otherwords need enough information to reproduce the issue and/or possibly identify if something in fact was being done incorrectly.