Hi,
I am using ep for the first time.
I have been able to import over 965 product with categories and parent categories.
I am now trying to populate the atributes, but I can not make the ep to import the file.
If I have ep create the files detailed and basic I can then reimport them without problems but if I empty the pproduct_attributes table in the bd then they can not be imported anymore.
If I dwld the files, open them with openoffice using utf-8 save them and then reload them (without deleting the table products_attributes) they can be reimported.
If I import the file detailed file created with open office I get the following error file SKIPPED! - Attribute Entry on : - Not Found! for each record present in the csv
If I import the basic file created with open office I get the following error
SKIPPED! - Model: XXXXXXXXXXXX - Not Found! Unable to apply attributes.
for each record, but all the product models XXXXXXXXXXXX exists and if I make a search both from the shop and from the admin with the product model XXXXXXXXXXXX the producs are found.
I have cheked the files bothe the one generated and the one I create with open office and as far as I can tell, they look exactly the same as far as the structure is involved.
Can someone help?
Thanks
ciao from Italy
enzo