
Originally Posted by
twitchtoo
Oddly TaxCloud 16b installed once on a clean Zen Cart 1.55f but only recorded the first configuration setting - 'TaxCloud Configuration Settings'.
That resulted in the lookup code for the other configuration settings to fail to fire.
There was no error message but the problem behaviour was that I could enter in all of my TaxCloud data in Admin > Locations/Taxes > TaxCloud Tax Calculation
and...
It would 'update' and show the data again on-screen - but the data wouldn't commit to the database and TaxCloud Enabled would remain 'false'.
Reload the page and it would all be blank again.
Because the code could see - 'TaxCloud Configuration Settings' it failed to load these tables into the db:
'TaxCloud API ID', 'TaxCloud API Key', 'USPS_ID', 'Store Street Address', 'Store Zip Code', 'TaxCloud Enabled'
The Fix:
- Remove all entries of TaxCloud in the configuration and configuration_group
- Log into Zen Admin
- Navigate to Admin > Locations/Taxes > TaxCloud Tax Calculation
- Enter Data
Success!
The code then fires correctly and installs the tables correctly.
I've installed a lot of modules over the years and occasionally 'removing and reinstalling' the files doesn't work and some modules do not have SQL database removal codes - in this case manually removing everything from the SQL database and reinstalling it DID work.
Important to note that the TaxCloud 16b fileset was intact, complete and merged properly on the server and - remains intact.
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