UPS XML: Support Thread

[mrsawyer]

I will try your suggestion about using debug. However, UPS's response mentions package size as a determining factor in the rate estimate received online. How does the UPS_XML plugin supply UPS with package dimensions, or does it? I did not see anywhere where package size could be entered. In the ZC admin area I saw small box and large box, but did not a place to specify the dimensions of either.

Please advise,
mrsawyer

I would like to add that I just took a quick look at the debug log which I had already enabled, but had not look at. From what I'm seeing, the plugin is passing length, width, and height of all zero inches to the UPS interface. Is there a way to pass an actual box size?