Quote Originally Posted by carlwhat View Post
i would have to run some more transactions. i am not sure why a customer would be stuck at the handler for 30s.
Another one was stuck for 15 mins until he disappeared from the Whos online-list.

Quote Originally Posted by carlwhat View Post
remind me of your setup with regards to OAuth renewal? specifically do you have an automated job set up like in the docs?

if you do not have a cronjob set up, i would set that up. if you do already have it set up, set $verbose to true, to see the results of it.
I do not have a cronjob setup. My understanding is that a cronjob is only necessary if very few payments (meaning several days of inactivity) are made by Square. The error also happened when another person ordered successfully one hour before.

Quote Originally Posted by carlwhat View Post
and how many orders paid by square are you getting each week?
By Square around 30.