Quote Originally Posted by njcyx View Post
Hi @carlwhat

Sorry, I spoken too early again.

I only used "Display Log Files" function in zc admin page to view the log files, and I cannot find it there. After I used FTP to view the /logs folder, I can find the UPS log files there. Format is upsoauth-2023xxxx.log.

Can you get a UPS shipping quote in the "estimate shipping" page in the shopping cart?

Hi @lat9,

-Here is my input regarding the negotiated rates. Our UPS account has a negotiated rates. I tried all your provided Customer Classification Code options, here is what I found:

For 00, 05 and 06, they display the same rate (negotiated rate). But for 01, 04 and 53, I have three different rates. Here is the compare result:

00<53<04<01

Not sure why there are four different rates under my UPS account.

- I have one more input for the pickup method. Here are five options available in this plug-in:

Daily Pickup, Customer Counter, One Time Pickup, On Call Air Pickup, Letter Center and Air Service Center

Daily Pickup, Customer Counter, One Time Pickup: no rate changes.

On Call Air Pickup: $13 is added on every tiers.

Letter Center and Air Service Center: Ground and 3 day select options were gone. No price difference.
For the "Display Log Files" to display these logs, you'll need to add the upsoauth- prefix to Configuration :: Logging :: Display Logs: Included File Prefixes.

I can't speak to the vagaries of the different UPS rates based on the Customer Classification Code, but I've found the 04 (Retail) rates return the same as those published on the ups.com "Quote" tool. You just need to choose the classification code that 'works' for what you want to charge your customers.

I, too, saw that On Call Air Pickup adds $13 for each order. If that's the means that your store uses to get the packages in UPS' hands, then that's what they charge.

Ditto on the Package Types; I'll surmise that certain package types aren't supported for some of the UPS shipping methods.

P.S. For negotiated rates, be sure to use 0.0.1 or later.