Quote Originally Posted by Sc0tt
he said if he changes the owner from my username to httpd - whatever that means - things should repair and work fine.

So last night he did this and it appeared that everything worked again. I check out the site today and I get a pink error header telling me that the /image directory is not writable - YET AGAIN!
So, what is the support guy saying about it now?

Also, in changing to httpd ownership, how confident is he that he's not introducing "other" true security risks?

I put a call into Sashbox moments ago, but does anyone have any additional feedback for me?
Your screenshots talk about hsphere folders, which Sashbox doesn't run. Why are you calling Sashbox? Or are you just looking for alternate hosting?