Thanks Linda --

I tested using Classic template on a less productive site with similar address book files in its custom template. On that one, adding a new address in My Account with custom template gave
Warning: Cannot modify header information - headers already sent by (output started at /home/jjh/public_html/includes/languages/english/hd/address_book_process.php:75) in /home/jjh/public_html/includes/functions/functions_general.php on line 44
. I then switched to Classic template, hit the back button on the catalog page and the new address was entered successfully. No data in the address book State field, but entry_zone_id and entry_country_id are correct.

I'll take another look at my template's account files versus template_default in Beyond Compare right now.
Quote Originally Posted by Ajeh View Post
The entry_state is only needed sometimes ... not always ...

The problem is the edit address is not listening to the setting so it is not selecting ...

This means either missing files or old files or template issue ...

Does a switch to Classic fix the edit?