Two emails because I believe you included comments when you sent the shipping confirmation. GC can only send shipping confirmation in one email without additional comments so it has to send a separate email with the order comments.
Completely agree, most of this has nothing to do with the GC mod for ZenCart. I knew all of this before hand before I decided to use GoogleCheckout. Lower fees, and now no fees, plus payment guarantee to most countries sure beats paypal.Most or all of these issues don't appear to be specific to the mod integration. Rather they appear to be a conscious result of Google Checkout product management decisions. Google appears to be attempting to over-control most aspects of the customer support process. They appear to want to route ALL communications through their servers, for a variety of reasons. If I am mistaken and this is not a conscious decision then the product managers and development team leaders have made grand mistakes and not provided quality oversight to the API developers.
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