Quote Originally Posted by birdoasis View Post
Have any of you experienced confused customers with google checkout?

Earlier this week I had a customer tell me that they went to google checkout to pay but there wasn't a place to add their credit card info.

Today I had another customer write this email.

guess I dont understand the "google checkout". Wanted to order the LF2 hummingbird feeder by droll yankees. Wanted to charge it to credit card.
Please advise. Thank you.

When I go to google checkout it has my username in the login, the order info above that, and nothing on the left.

I figured the customer didn't have a google checkout id so I decided to click on the "sign on as a different user button.

Walla the credit card form popped up, but it did take about a second or so.

I've asked my customers to try again, and one has emailed me that they still don't see a place to pay.

Any ideas?

I'm posting this in the google checkout forum as well.
Zen Cart Ver, 1.3.7
I haven't had this, but on a very few occassions, I've noticed myself that the GC payment page may load some parts very slow, sometimes it has taken up to 10 seconds for the area to input one's billing info to appear.
This has nothing to do with the GC module for ZenCart, but with the GC system itself.
You may want to tell your customers to wait a few seconds if the billing input area doesn't appear right away.