Quote Originally Posted by simetra View Post
I have tried for 2 days to get this working and I don't know what I am doing wrong!

I followed all the instructions. I just installed a clean copy of QB Premier 2007. I installed QBI and updated the configure with defaults. I uploaded the lists.iif file from QB and then did the setup tab in QBI. I downloaded new products, customers, previous orders and imported into QB.

Everything imported fine, all my products, customers, but the orders.iif WILL NOT import. I keep getting this error that the transaction is not in balance.

Sales tax is setup. I don't know where to check the shipping and income accounts in QB to see if those entries in QBI are giving me the issue.

Please help!!!
Open the iif file in Excel. Look at the order -- the error message in QB will give you the line number for the last line of the order with the problem.

Compare the order in the iif file to the order Invoice in Zen Cart. You will see the problem because a line item will be missing or have the wrong amount -- missing item, incorrect sales tax, discount coupon or low order fee not configured in QBI, etc.

Thanks,
Adam