Quote Originally Posted by chadderuski View Post
Madelina:

Did you add a category & product manually first? If you load even 1 manually first, then download the full-export. This will give you your road map.

NOTE: EVERY line needs EOREOR or things go bad!

Also: HTML formating is OKAY in descriptions.

When you name your file, use the same name and just change the last 4 numbers.

I suggest breaking your data into smaller chunks until you get the hand of things. EP doesn't like smart quotes either ... they come out as funny characters.

Also be careful the use consistent category names... Smallwares and SmallWares are TWO DIFFERENT CATEGORIES and you'll get duplicate linked products.

You may also need to select "Reset ALL Products Master Categories ID" in the admin ->tools -> store manager ... and "Update ALL Products Price Sorter" doesn't hurt either.
useful stuff, thank you :) i'm having a problem with the database my supplier gave me which contains characters that excel struggled with, but i think i may have a solution now. thank you so much for replying and i'll heed your advice!