It makes sense. Although I missed some important things to pass along to the SC that were mentioned by the customer in the checkout comments. What I can do is check if there are any important comments from the client, and copy/paste them in the PO's email while reviewing before sending - which I have to add it is a SUPERB addition and thanks a lot for that!
I was wondering is it possible that the customer comments are wrapped in a similar variable like the others you have in the email templates? Example:
{products_quantity}
{products_name}
{manufacturers_name}
Where are these variable set? Is there a list by any chance?
AHA!!! Okay - not it is clear! Thanks again!I think you misunderstand the send for unknown customer feature. You can enter anything you want for the PO number -- these POs are not tracked. The send for unknown customer feature is for phone orders, ebay orders, etc... that are not within the Zen Cart system. It is just an easy way to send an email PO with an attached packing list. These orders are not tracked within zen cart, because they are not in zen cart to begin with! Hence -- Unknown Customer. So, you probably want to use a PO # that makes sense for whatever you are doing. For example, if you have an ebay order, you might want to use E followed by the last 4 digits of the auction number. For a phone order, you might want to use P and the first 4 letters of their last name. Etc, etc, etc... Whatever makes sense to remember your POs, use it. You can put anything you want in for the PO # when using the unknown customer feature.
Thanks again. Although I am so reluctant to upgrade. I have quite a bit of mods on it and I am afraid I will break it. It will happen, I am sure but since the store has traffic, I am reluctant to make the upgrade now. I can live without the attachment. Is there any support thread for the FPDF thing?I think someone mentioned before that the packing lists don't attach correctly with Zen Cart 1.3.7. I'd update to 1.3.8 if I were you, that should probably fix your problem. No need to setup fpdf - it should work.
Thanks!
Gabstero
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