Not really sure what to do with those issues but I am sure someone on here can help. Did you do anything special to allow you to get emails whenever a user clicks ask a question and feels our the form other than put in your email address in the FAQ manager? The submitter of the question does get an email whatever you said thanks for submitting and will be looked at or whatever. But for me the only way I would know if anything has been submitted is to go to the FAQ manager.