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  1. #1
    Join Date
    Nov 2005
    Location
    France
    Posts
    595
    Plugin Contributions
    8

    Default Some customers can't get to Payment Page because they can't click the button? IE6?

    We have a strange issue that we are unale to replicate on our site. We have ad numerous customers contacting us to say that they cannot proceed to the next page after selecting there payment option as the button is not displaying below the special instructions box.
    All clients that have reported this problem seem to have been using Internet Explorer 6. This may just be coincidence.

    Without being able to replicate the problem it's very difficult to fix. Anyone got any ideas??

    Regards
    Steve


    See screenshot of the problem as supplied by one of our customers.
    Attached Images Attached Images  

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR