Quote Originally Posted by HelenC13 View Post
I think I've figured it out - I think it was the gms / kgs that had me confused because in the description page it is kg's, but I had selected gms,
I have to admit that this (the weight factor) is one of the things that trip most people up. The reason being is that their is no 'connection' between what is displayed on screen (text) and the actual value of the 'units' that the shipping modules use. It is up to the end user make the correct match.

Quote Originally Posted by HelenC13 View Post
and the extra packing it adds was bringing them to over 500g, so I've conquered that by just having it add 2%
thanks!
Congratulations ... far to many people (in my opinion) set this to 0%,
It is actually a pleasure to meet someone that realises/appreciates that in some instances the tare weights can make a significant difference in cost.

Cheers
Rod