Quote Originally Posted by StampsCom View Post
Robert,

I am glad to hear that you've implemented the integration. Hopefully I can help with the issues you've reported.

Filtering out UPS orders - at this time, we do not filter out any orders. I have passed your request along to our product team.

Importing shipping method - it is possible to import the ship method. In order to accomplish this, you need to use the correct syntax for Stamps.com to recognize the imported ship method. I am looking into the specifics of this syntax and will post a response once I have it.

You can toggle on/off emails and hidden postage under Profile Options:

To access profile options, click Batch>Manage>Edit>Close the Web Store setup and there should be a "Profile Options" dialog box. Here you can select "Hidden Postage Amount".

Please let me know if changing these settings does not correct the issues you have had with hidden postage or email notifications.

If you have any other questions, please feel free to me let me know.

Thanks!
Chuck
Stamps.com
Thanks for the reply.

We where able to hide the postage with the above setting. He also checked the box to enable the email notifications. The tracking info is still posting back to the zen cart order status. But its still showing the big red x under Customer was notified. My shipping manager thinks that the email customer option may be for stamps.com to email the customer directly with the tracking info? Which would be fine if the import captured the email address? But I am not sure that it does? Unfortunately I am unable to work directly with the stamps.com software because I am 200 miles away from our shipping warehouse. I just have access to the server side. But My shipping manager is savvy enough to figure out the end user side. I have a feeling there is a flag somewhere in the code we need to enable to make zen cart notify the customer when its been shipped. I just have to find out where it is.

I look forward to the updates regarding postage selection importing and UPS filtering. He said he is able to uncheck the UPS orders but there have been times one slips through accidentally but he is able to get a refund for the postage.