My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
Thanks! For some reason OT sort order was a real challenge for me. I really had to play around with it to come to an understanding of how it works. When I think it through, it all makes sense....but I think when I initially set it up, I was thinking of sort order from a design p.o.v. and how the items would appear on a page....it honestly did not occur to me that when it comes to OT sort order, items=debits and credits, therefore accounting function absolutely plays a role - duh
My next task with this mod is to figure out how it to make it calc insurance cost based on shipping method selected, but I'll put that in a new post.
Hi Numinix,
I'm using this mod, version 3.13 with ZC 139h.
Went to USPS yesterday to get updated insurance rates in order to update the data in admin for this mod. I noticed that they have insurance rates for standard domestic shipping, as well as express domestic shipping, shipping to Canada from the US and other international shipping. (I'm using rate tables)
I understand that in order to make the mod calc the correct insurance rate for Canada and international, I need to set up zones and connect the appropriate rates to their corresponding zones. I've taken care of that already.
But what I don't understand is this....the customer can choose various methods of standard domestic shipping (first class, parcel post, etc.) for which there is one insurance cost of X amount.
Or, they can choose priority domestic shipping for which the insurance costs X amount.
How do I get the mod to apply the correct insurance rate when there's no place to enter the differing rates in the admin? I'm thinking the use of zones wouldn't work in this instance (like it works for Canadian and International shipping)....because zones are zip code driven, are they not?
Therefore, setting up a new zone with the rate for priority domestic vs. standard domestic wouldn't help the mod select the correct insurance rate because I'd basically have two different sets of rates for the same zone.
Can you please advise?
Numinix replied via email that the solution to the above question is to clone the mod. Wanted to put that out there for anyone else that might be having the same issue and is looking for a resolution.
So i just installed the optional insurance mod on my zen cart 139h and it wont display the option to get insurance during the checkout, WTH,
Enable Insurance Module
Do you want to enable this module? To fully turn this off, both this option and the one below should be set to false.
true
Sort Order
299
Use Table Rates?
Do you want to use Table Rates?
true
Alternate Insurance Type
If not using USPS rates, would you like to charge by percentage of cart total, or by a specific amount?
3.5 percent
Insurance Percentage
If using percent, what percentage of subtotal to charge for insurance.
.50
Insurance Rate
What amount do you want to charge per increment amount.
.50
Increment Amount
For each how many dollars, ie. the increment amount, of the total(e.g. 100 here and .50 for the rate above would mean 50 cents fee for every 100 of the amount to be insured).
100
Amount Exempt From Fee
(Works with INCREMENT and TABLE RATE amounts) Set this to the part of the total that is exempt from the Shipping Insurance. (ie. set to 100 for all orders under 100 to be exempt, already insured, etc.)
100
Tax Class
Use the following tax class on the insurance fee.
Taxable Goods
No Insurance Fee on Virtual Products
Do not charge insurance fee when cart is Virtual Products Only
true
No Insurance Fee on Gift Vouchers
Do not charge insurance fee when cart is Gift Vouchers only
true
No Insurance Fee on Free Shipping
Do not calculate insurance for products that have free shipping (includes gv and virtual products)
true
Required Insurance Amount
Automatically charge shipping insurance for amounts over X dollars
10000
Hello everyone, I'm having an issue with this module in one of my stores I haven't experienced before. We recently made some changes and we're offering free shipping above certain amount for which in the shipping insurance module we changed this setting
No Insurance Fee on Free Shipping
Do not calculate insurance for products that have free shipping (includes gv and virtual products)
from false to true, but I still see the shipping insurance being charged despite this setting. Shipping insurance shouldn't appear at all, or at least give a $0 amount. Free shipping is being calculated by the Free Shipping Options module and we're using the USPS module for shipping charges.
Any idea why this is not working?
Thanks!
M.Valenti
Contemporary Artist - Entrepreneur
http://www.manuelavalenti.com - http://www.byvalenti.com
Does anyone know how I could run a check for what shipping option the customer has selected and possibly make this module not show up???
i.e. If a customer selects UPS shipping the optional insurance mod does not show.
We've been having a lot of customers add on optional USPS insurance to UPS orders. We've even modified the titles to try and help clarify this but I don't think people bother to read it, they just see insurance and click it!
Thx
I solved this by putting a statement like the one below in bold red text just above the box they have to check to select the insurance:
Do not add shipping insurance if your shipping method is this, that or the other, as shipping insurance is already included. (obviously you would replace "this", "that" or "the other" with the shipping methods that apply to your store).
I don't want to sound like I don't care about my customers, because I do, but quite honestly if a statement in bold red text doesn't stand out well enough for them to see it, then so be it. At some point, customers need to be responsible for themselves and their online purchasing process.
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