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  1. #231
    Join Date
    Jan 2010
    Posts
    189
    Plugin Contributions
    1

    Default Re: Apsona ShopAdmin - a free tool for import/mass update/reporting

    Quote Originally Posted by rufusclc View Post
    Re: uploading dozens of attributes at one tiome from a file
    Simple and honest answer - I simply cant seem to work it out -
    is there a tutorial or cheat sheet that would cover this;
    or can you give me some hints and tips
    Rufusclc
    Have you watched the video on the product attributes import page on our website? Does it help at all?

  2. #232
    Join Date
    Sep 2008
    Location
    San Diego
    Posts
    159
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    0

    Default Re: Apsona ShopAdmin - a free tool for import/mass update/reporting

    Looked at it but as I said I am a rank amateur and cant seem to work out how to add a list a items from an excel spreadsheet (can I s3end you an extract of the spreadsheet I am working with to illustrate my dilemma)
    Rufusclc

  3. #233
    Join Date
    Feb 2011
    Posts
    17
    Plugin Contributions
    0

    Default Re: Apsona ShopAdmin - a free tool for import/mass update/reporting

    So I have been trying to get Apsona to work. I have been able to install it, but when I click on the link in the admin section, it takes me to a page with a header and footer and nothing else. It does show my name, the store name and it has 2 links for my account and feed back which are not working. I checked the Apsona site and followed their recommendations on possible causes of this, but everything seems to be in order. I checked that the tables got added to the data base, I am using supported versions of MySQL and PHP, I am running Zen Cart 1.3.9h, on a free shared linux hosting plan through GoDaddy, though this will change once I get things to a certain point.

    I have emailed support at apsona and am waiting for a response there, but I thought I would check here to see if people have been able to fix this problem and give me ideas of things I can try. I did read something about name server issues, if someone could shed a bit of light on that for me as to what I might check. Any help is certainly appreciated.

    Thanks.

  4. #234
    Join Date
    Mar 2011
    Posts
    4
    Plugin Contributions
    0

    Default Unknown column 'undefined' in 'where clause'

    I just installed Zen Cart 1.3.9h and found Apsona, so I installed it and the latest update and no other mods. When I go through the product mass import (the manufacturer import worked like a charm), I get his error:

    Server error:
    Unknown column 'undefined' in 'where clause'
    URL: apsona_svc.php?uri_offset=/delete/data/products_to_categories.js
    SQL:
    select products_id,categories_id from products_to_categories where products_id = undefined


    Please send a screen shot to [email protected]

    I sent the screen shot 2 times now over the last few days but haven't received any response, so I'm hoping to have a little better luck here on the forum.

    As for other troubleshooting, I saw a post that said to use Firebug, so I did. I get this from firebug:

    http://xxx.mysite.com/zencart/admin/...aqrsvarq%22%7D

    parameters {"where":"cebqhpgf_vq = haqrsvarq"}
    uri_offset /delete/data/products_to_categories.js

    {"error":"Unknown column 'undefined' in 'where clause'","sql":"select products_id,categories_id from products_to_categories where products_id = undefined"}


    I'm not a coder (or at least not a good one) so I have no clue what these errors really mean or how to fix them.

    This is a new store with minimal categories (of the hundreds that will be needed).

    So I wondered: Am I importing in the wrong order, do I need to import the categories first? Then the products?

    I tested this theory and others, still get the error....

    PLEASE HELP!

    Also, a HUGE THANK YOU to everyone that worked on this or any other open source tools I've used.

  5. #235
    Join Date
    Mar 2011
    Posts
    4
    Plugin Contributions
    0

    Default Re: Apsona ShopAdmin - a free tool for import/mass update/reporting

    Apsona is helping me, I'll provide an update when I know more.

  6. #236
    Join Date
    Mar 2011
    Posts
    4
    Plugin Contributions
    0

    Default Re: Apsona ShopAdmin - a free tool for import/mass update/reporting

    Apsona rolled out an update last night, the error change to:

    Server error:
    You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ',,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,)' at line 1
    URL: apsona_svc.php?uri_offset=/delete/data/products_to_categories.js
    SQL:
    select products_id,categories_id from products_to_categories where products_id in (,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,)

    Is anyone else having this problem?

    I checked MySQL version and it's: mysqlnd 5.0.7-dev - 091210 - $Revision: 304625 $

  7. #237
    Join Date
    Mar 2011
    Posts
    4
    Plugin Contributions
    0

    Default Re: Apsona ShopAdmin - a free tool for import/mass update/reporting

    THE ISSUES ARE FIXED!!!!

    I'm very happy to report 2 things:
    1. Apsona's support is awesome
    2. The problem was more with my version of MySQL than with the Apsona ShopAdmin

    Apsona went out of their way to help me, including working at 11PM at night with me to get to the bottom of the problem.

    I can't say thanks enough or how impressed I am with Apsona!

    THANK YOU THANK YOU THANK YOU

  8. #238
    Join Date
    Feb 2011
    Posts
    17
    Plugin Contributions
    0

    Default Re: Apsona ShopAdmin - a free tool for import/mass update/reporting

    I would also like to add an update to my situation. Apsona contacted me after I put in a help request on their site. They offered to do a gotomeeting session to help resolve the issue. But before we scheduled the session I switched from a free hosting account to a premium hosting account. Once all the site files and database were transfered to the new hosting plan, still with GoDaddy, Apsona started to work. So my guess is that with the free hosting account through GoDaddy there are several limitations.

    I must say that I am very pleased with the Apsona software so far. It is proving to be extremely useful in getting all my products up on my site. When I started building the zen cart site, I was not looking forward to loading on all my products. Apsona has made this seem effortless compared to what I was imagining that I would be doing.

    Apsona, you are good people with excellent software. Thank You.

  9. #239
    Join Date
    Oct 2010
    Posts
    53
    Plugin Contributions
    0

    Default Re: Apsona ShopAdmin - a free tool for import/mass update/reporting

    SO far... IM in heaven!
    Have been struggling no end with Easy Populate. timeout issues and download csv problems with no apparent solution..
    I have a HUGE amount to products.. in the hundereds of thousands with incredibly complex Category Linking.

    What used to take a frustrating hour with Easy Populate, now takes me less than 10sec to export my entire shop.

    LOVING IT!

    SO MUCH!

    SOOOOO MUCH!

    Great Job Apsona! SUPER SUPER JOB!

    I love you...

    ( how can you tell there was frustration before? ) lol..


    I can Even edit the Meta information without going into the phpMyAdmin!

    YUMMIE!!!!!!!!!!

  10. #240
    Join Date
    Jan 2010
    Posts
    189
    Plugin Contributions
    1

    Default Re: Apsona ShopAdmin - a free tool for import/mass update/reporting

    britneycook, aceproductsusa, dare197 and all the wonderful folks on this forum - thank you all for your kind words. Your encouragement is what keeps our enthusiasm going. We are delighted to see our product being of use to you, and very happy to be a part of the Zen Cart community.

    Best regards.

 

 
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