Mailbeez After Sales Modules

[ksoup]

*** mailbeez is on holiday - back end of march ***

Bummer... well hope you have a nice holiday. When you return...

The facebook share module doesn't work as far as... it will send the email, but when you get it and click on the share button... Facebook throws this error.

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link from email looks like...

http://www.facebook.com/sharer.php?u=http%3A%2F%2Fxxxxxxxxxx.com%2Findex.php%3Fmain_page%3Dproduct_reviews_info%26amp%3Bproducts_id%3Dproducts_id%3Dxxxx%26amp%3Breviews_id%3Dxxxx&t=My+Review 

[ScriptJunkie]

the install.sql is there by mistake and not necessary.

Is this also true for the .txt file named "todo", located in the mailhive folder?

[ScriptJunkie]

Hi Mailbeez,

I see you are on holiday, but I'm going to post this question so it will be waiting for you when you get back. I have downloaded the latest version (2.02) and also some mods: nopurchase, review, winback, and service_db_optimize. Before I install them, I need to chat with you about how they will interact with 2 other mods I have installed.

I'm currently running Image Handler 2 and Zen Lightbox on ZC139h. I don't know if you're familiar with them, so I'll give you background on how they work as it might relate to or bump into this mod.

Zen Lightbox, as the name implies, provides a lightbox feature for zc - it zooms or enlarges product images.

Image Hander 2 works with Zen Lightbox and manages images by allowing shop owners to only have to upload one main product image per product, instead of having to use three sizes per the zen cart tradition (for regular, medium, and large sized images).

The idea is to upload your largest image for each product image that you want Zen Light box to show on zoom. This is how it works with Zen Light box.

In order to prevent your huge images from showing up on product pages and eating up your bandwidth by downloading them on every page load, Image Handler will resize these images and store them in a cache folder, where it serves them up as called. Thus speeding up your store and reducing your bandwidth usage while still allowing you to have nice large images for zooming.

The product images are traditionally stored in the main images folder since there is only one per product (there is no need to separate them out into other folders by size, like you have to do in zen cart if you don't have Image Handler installed).

So my question in relation to the Mailbeez mod is this....

Won't the emails use these images? The obvious problem being that the emails will be horrific with these giant images.

Is there a way around this? Would I need to create a specific directory for smaller product images to be used only by Mailbeez and then point Mailbeez to it? If so, which file would I edit to do that?

And, if that is the solution....I'm wondering how Mailbeez would know which product image to select....since product images are tied to the products, and the products must pull their large images from the main image directory in order for Zen Lightbox and Image Handler to work properly.

In other words, the only way to connect a product image to a product is to use that image as the product photo. I can't use a smaller image for products or my Image Handler and Zen Lightbox will cease to function properly.

Your thoughts?

[ScriptJunkie]

By the way, I am willing to simply remove the images from the emails if that's the best solution. Just don't know how to go about it? Is this a simple edit of the common mailbeez email template?

[ksoup]

Possible bug?

The share your review on facebook is emailing customers everyday on the same product they reviewed... one customer reported 7 emails so far... and they are annoyed. Suggestions?

current settings:

Send review_facebook email
Do you want to send review_facebook emails?

x True
False

Set days passed
number of days since review was written
1

Set days to skip after
number of days since review was written after which do skip the review_facebook email
10

[joyjoy]

Hi Cord,

Hope you're well! I have a quick question. I have the most recent mailbeez installed. When I check for updates it's not recognizing the current mailbeez that I have installed on my server. Do you know what the problem could be?

Thanks!

[joyjoy]

Hi again, I have a couple more issues that I need help sorting out.

When I send emails instead of saying the customers name in the email subject, it says:

$firstname please review your purchase

Also along the top of the email message I can see:

template: mailhive/common/templates/email_html_zencart.tpl....

and

Zencart merges the output generated...

I don't know where to remove these messages. Please help I really want to get mailbeez up and running...Thank you.

[ScriptJunkie]

Hi again, I have a couple more issues that I need help sorting out.

When I send emails instead of saying the customers name in the email subject, it says:

$firstname please review your purchase

Also along the top of the email message I can see:

template: mailhive/common/templates/email_html_zencart.tpl....

and

Zencart merges the output generated...

I don't know where to remove these messages. Please help I really want to get mailbeez up and running...Thank you.

Cord is on vacation until the end of this month. Have you read through this entire thread? I believe this issue has come up for others and has been resolved. You might find the answer you're looking for in previous posts.

Hint: look at the file mentioned in the error string at the top of the email (mailhive/common/templates/etc...) and store root/email/email_template_default. But don't just randomly delete things you don't want to appear. They're there for a reason....you may have to tweak and make some adjustments. Again, reading through this thread may provide you with the answer you're looking for.

[joyjoy]

Thanks script junkie. I figured out the firstname issue. I'll have to look into your suggestion for the other problem though. Thank you for pointing me in the correct direction.

[ScriptJunkie]

You're welcome :)