WorldPay Module version 2.0 - Support thread

[gardnico1307]

Hi All

Hope that I am posting this question in the correct manner.

I am quite new to ZC and am currently using ZC version 1.3.9
and Worldpay Module version 2.09.

I have recently setup a small online store for a friend of mine using the above versions. I tested thoughly both using the test mode of the worldpay module and all seemed to be working correctly and as it should.

With this confirmed we moved to a live state and again tested. All payments are going through to RBS site as they should (correct amounts etc....) and also processing correctly but unfortunately since moving to the live state no order details are being stored in the Zen Cart admin area (admin > customers > orders) so were are unable to see what a customer has ordered?

Does anyone know of a reason for this or know of something that I have missed in terms of configuration in Zen Cart or within the RBS admin panel?

Any assistance on this would be very much appreciated as I am at a total loss!!

Kind Regards, Gardnico

[dab]

Have you set Worldpay to live at both ends. In ZC, within admin >modules >payment >worldpay... you need to set Transaction Mode to live. In Worldpay, under Installations have you copied the Test setup to Production - you may have to re-input any passwords, as I don't think they copy across.

[gardnico1307]

HI Dab

Thanks for the response, much appreciated!!

I have now solved the issue. It appeared that there were some starnge redirects occuring somewhere between our cart and the rbs site that was inhibiting and callback responses from executing correctly and also was due to the fact that I did not have the correct callback url added within our rbs admin area.

Again, thanks for the help!!

Kind Regards, Gardnico

[dmcco]

Hi, I'm aiming to integrate WorldPay with a Zen Cart based store (version 1.3.9h, and sales to the UK only). Having read through the last year or more of this thread it's clear to me that a lot of problems are solved by using SSL. My hosting provider offers a shared certificate for free, or a paid one (Comodo InstantSSL Certificate) for £49 a year plus £2 a month for the IP address. Any views please on which I should choose?

[traciemc]

Hi all!

I've just been reading through this thread, and there seem to be problems left, right and center in getting this module to work!

Is anyone running this module on the current Zencart - V1.3.9h? I have a client who is wanting to use World Pay on their store, which is currently being developed, and it will be running V1.3.9h.

[dmcco]

Yes, I've just set up the WorldPay module on version 1.3.9h and it now seems to be working OK, at least in the test environment. I posted in another thread about a problem I had initially with callback failure, now solved.

This is not necessarily to say I'm a member of the Friends of WorldPay Club.

[niknfa]

Hi there,

After hours upon of hours of trawling related forums and trying various things I think I have finally nailed what has been causing our Worldpay payments to suddenly return Callback Failures 302 error.

It happened at just the same time as our host, Hostpapa, upgraded to PHP 5.3.

I haven't managed to yet speak to anyone willing to offer real help from their company, but does anyone have an idea of which things I need to quiz them on that might have changed in the PHP config?

I have read about session settings, which seems more likely than it timing out or anything, but I know next to nothing about servers.

Thanks for any help!
Nick

[Z3NN3D]

If you are having a problem with the WorldPay callback with Zen Cart version 1.39 then the problem might be with the default Payment Response URL <wpdisplay item="MC_callback"> entry in the Integration Setup at WorldPay.

I have found that the following resolution works for my customer sites:

Add http:// or https:// in front of the Payment Response URL
i.e. http://<wpdisplay item="MC_callback">
OR https://<wpdisplay item="MC_callback"> if you have SSL activated

[explorer1979]

Hi All,

I am upgrade from 1.3.9h to 1.5.1, it not work on admin page.

Error is show this


[05-Mar-2014 20:36:23] PHP Fatal error: 1146:Table 'storeup.TABLE_WORLDPAY_PAYMENTS' doesn't exist :: select count(*) as total from `TABLE_WORLDPAY_PAYMENTS` in /home/ati/public_html/store/includes/classes/db/mysql/query_factory.php on line 120
[05-Mar-2014 20:36:23] PHP Fatal error: Class 'queryFactoryResult' not found in /home/ati/public_html/store/includes/classes/db/mysql/query_factory.php on line 213


After I had installed the lat9 debug script from
http://www.zen-cart.com/showthread.p...aller-on-error


WARNING: An Error occurred, please refresh the page and try again. Fatal error: 1146:Table 'storeup.TABLE_WORLDPAY_PAYMENTS' doesn't exist :: select count(*) as total from `TABLE_WORLDPAY_PAYMENTS` ==> (as called by) /home/ati/public_html/store/admin_01/includes/classes/split_page_results.php on line 39 <== in /home/ati/public_html/store/includes/classes/db/mysql/query_factory.php on line 130



And I am open back the 1.3.9h's split_page_results.php compare with 1.5.1, haven't see any different on this line.

Server Environment PHP 5.3.3 with PHP APC, MySQL 5.1.73, Apache 2.2.15

If same server using 1.3.9h will haven't any error on it.

[sleeplotus]

Hi All

Hope that I am posting this question in the correct manner.

I am quite new to ZC and am currently using ZC version 1.3.9
and Worldpay Module version 2.09.

I have recently setup a small online store for a friend of mine using the above versions. I tested thoughly both using the test mode of the worldpay module and all seemed to be working correctly and as it should.

With this confirmed we moved to a live state and again tested. All payments are going through to RBS site as they should (correct amounts etc....) and also processing correctly but unfortunately since moving to the live state no order details are being stored in the Zen Cart admin area (admin > customers > orders) so were are unable to see what a customer has ordered?

Does anyone know of a reason for this or know of something that I have missed in terms of configuration in Zen Cart or within the RBS admin panel?

Any assistance on this would be very much appreciated as I am at a total loss!!

Kind Regards, Gardnico

Hi, I have the same problem, i cannot get any order in zen cart admin area in test environment also.

I have tried many ways to fix, but it is still the same. I received email from worldpay that capture money. The password is correct. Only thing is 'Callback failure HTTP302'. I guess some error in redirect script, can any one help