Thread: Can't Checkout

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  1. #1
    Join Date
    Dec 2006
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    84
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    help question Can't Checkout

    Hi,
    I recently noticed that my customers can't checkout because at registration it pops up an error message that a mininum of 2 characters are required and You must select a country from the Countries pull down menu...

    ...I do have Fast & East Ajax Checkout module installed but was wondering if this could be a Zen Cart error or should I look at the module installed. When I get the minimum 2 characters error in the city field I am typing at least 6 characters.

    Also I have an RMA module installed and I get the same error message in the street address field when typing in a full street address but tells me I need to type more than 5 characters.

    Any help would be appreciated.

    Thanks,

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
    Posts
    27,761
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    9

    Default Re: Can't Checkout

    witch to the classic template and if you have obeyed the override system when installing the mods they will not have an influence with that template

    If you do not see the issue in the classic template it is narrowed to some alteration to your desired template
    Zen-Venom Get Bitten

  3. #3
    Join Date
    Dec 2006
    Posts
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    Default Re: Can't Checkout

    Kobra...thank for your reply...
    I found out it was the checkout module causing the problem and an update fixed the issue.

    Thanks again

 

 

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