Image Handler 2 (for ZC v1.3.8 ONLY) Support

[it2steve]

I've tried several ways to get multiple images for a product, just adding more images with the same naming scheme and now I've installed Image Handler 2, still no dice:

Install seemed to go correctly, ran IH2 out of tools, went to the product where it sees 5 images for one particular product but only displays one?

I've pulled and re-added the images thru IH2 to see if that helped and still just one image?

Could it be because I am using a custom template that will not allow it?

The site is www.electronicCrap.com and the only product that is supposed to have multiple images at this time is here
http://electroniccrap.com/store/inde...products_id=26

Any assistance would be GREATLY appreciated :)

[ideasgirl]

I've pulled and re-added the images thru IH2 to see if that helped and still just one image?

Go to your admin:
Catalog > Product Types > Product General > Edit Layout
Check if you have "Show Product Additional Images" as TRUE.

[it2steve]

Yeppers it is set to 1 (true), .. I had checked that before but just checked again in case the IH2 install changed it back. Frustrating but thanks for trying!!

[DivaVocals]

Just make sure we are not comparing apples to oranges, this isn't an issue with IH2 for you.. As you stated, additional images wasn't working for you BEFORE you installed IH2..

This means it's possible that there's one of two things going on:

1. Your custom template modifies the default Zen Cart functions which control additional image behavior.
   
   If this is a template that you purchased from Template Monster (or one of their affiliates), given their reputation for routinely slashing out required Zen Cart code to make their template "look" good, this does not surprise me. If it is a Template Monstrosity template, you will need to go back to them and ask them to fix your template to restore the default additional image behavior.
   
   Even if it's NOT a Template Monstrosity template it's possible that your template customizations removed some fo the required code to allow additional images to function..
2. The other option is that you have different file formats for your product images.. Please read through this support thread and the IH2 readme (where we very explicitly call this issue out). You can't have the main product image one file format with additional images another format.. (ie: JPG main image and PNG additional images)

I've tried several ways to get multiple images for a product, just adding more images with the same naming scheme and now I've installed Image Handler 2, still no dice:

Install seemed to go correctly, ran IH2 out of tools, went to the product where it sees 5 images for one particular product but only displays one?

I've pulled and re-added the images thru IH2 to see if that helped and still just one image?

Could it be because I am using a custom template that will not allow it?

The site is www.electronicCrap.com and the only product that is supposed to have multiple images at this time is here
http://electroniccrap.com/store/inde...products_id=26

Any assistance would be GREATLY appreciated :)

[it2steve]

thanks for that info.. I don't think the template is from them but it makes sense that this could very well be the issue. And yes, the images weren't working BEFORE I installed IH2. Of course thinking I had done something incorrectly, I dropped IH2 in.

Thanks for the help. I will get with the creator and post any findings!

[nigelt74]

First:

I never said that it was said that the hover didn't work. Look at my post and check that I was talking about the "HOTZONES". They worked perfectly for me and my customers. Here's an example of them working perfectly: couturebagz.com

Yes, it did have some bugs but they were "workable".

But the hotzones are not working on that site, I can put my mouse anywhere on an image and the pop-up appears (using opera)

also go to this page

http://www.couturebagz.com/index.php...&cPath=180_182

wait for it to completely load then test the image hover in chrome and opera (go down to the bottom of the page for both), as the hover doesn't work below the page fold.
Now go to the same page in IE9, wait for it to fully load, once its fully loaded the image hover ceases to work, some ie9 weirdness, the latest js should fix allthat, go back a few posts to find a link

Now @DarkAngel and @nigelt74:
Based on my issue posted (#6624) and from your 2 latest posts, I ask:
When uploading the additional images, to what folder am I supposed to upload? to the large folder? subfolder? because maybe there is the clue. On the old IH2 I can upload just to the same subdirectory the main image is uploaded, and the other images are recreated on the other folders, so I'm doing it the same way on this version... So maybe that's my problem?

I just upload them all into the same folder as the primary image

http://grumpykiwi.com/haeana/images/image8.jpg
http://grumpykiwi.com/haeana/images/image8_01.jpg
http://grumpykiwi.com/haeana/images/image8_02.jpg

[nigelt74]

I've tried several ways to get multiple images for a product, just adding more images with the same naming scheme and now I've installed Image Handler 2, still no dice:

Install seemed to go correctly, ran IH2 out of tools, went to the product where it sees 5 images for one particular product but only displays one?

I've pulled and re-added the images thru IH2 to see if that helped and still just one image?

Could it be because I am using a custom template that will not allow it?

The site is www.electronicCrap.com and the only product that is supposed to have multiple images at this time is here
http://electroniccrap.com/store/inde...products_id=26

Any assistance would be GREATLY appreciated :)

are all the images of the same type eg exactly the same file extension as zencart (additional images)treats jpeg as different to jpg and jpg as different to JPG

Can you provide a direct link to the image (not the image handler version)
something like electroniccrap<dot>com/store/images/thispictue.jpg

[nigelt74]

But the hotzones are not working on that site, I can put my mouse anywhere on an image and the pop-up appears (using opera)

also go to this page

http://www.couturebagz.com/index.php...&cPath=180_182

Ok I take that back hotzone is working in chrome (above the fold), but not in opera, in opera the whole image is the hotzone

[ideasgirl]

Ok I take that back hotzone is working in chrome (above the fold), but not in opera, in opera the whole image is the hotzone

I think that's an issue with the hover itself. I just took off the hotzone and has same behavior (I don't have Opera, please check).

[Wickedprops]

I am having a problem with loading pics and them showing in image handler but not in my store. I found this thread:

http://www.zen-cart.com/forum/showthread.php?t=84164

Most of the products Ive added are working fine, but the ones I checked to have a difference in the .jpg and .JPG extensions. In the thread it said you just needed to add a line in the .php but being a little new at this can anyone tell me how to access the area I need to edit?

Thank you.