Your database appears to need patching to a higher level.

[stuffdone]

Your database appears to need patching to a higher level. See Tools->Server Information to review patch levels.

--- I find nothing to fix or even explain this error. There is little help when clicking to Tools->Server.

Can someone explain in plain English how to fix this? I have halted all uprades on client ZEN carts until this issue is resolved.

[DrByte]

It simply means that the database-version and the Zen Cart PHP files version are mismatched.

So, either you've upgraded the database and not all the PHP files, or you've upgraded the PHP files and not the database.

https://www.zen-cart.com/tutorials/index.php?article=98

[stuffdone]

I upgraded an older version to 1.3.9h and per instructions did an install with a new database. Then per instructions I did a backup from the old database in order to restore all the products, customers etc.

All the content and the original template are now working and accepting orders but I cannot get rid of that error across the top of every page.





Perhaps someone should edit the title for the upgrade.

It says "3 EASY STEPS TO UPGRADE ZEN CART™"

Suggested title. "3 NOT SO EASY STEPS TO UPGRADE ZEN CART™"

[haredo]

Perhaps someone should edit the title for the upgrade.

It says "3 EASY STEPS TO UPGRADE ZEN CART™"

Suggested title. "3 NOT SO EASY STEPS TO UPGRADE ZEN CART™"

Not nice to gouge the hand that feeds your site for FREE...

what version did you upgrade from please..

[stuffdone]

Not nice to gouge the hand that feeds your site for FREE...

????? What does this mean

1.3.8 to 1.3.9h

[haredo]

You have to run the database upgrade with zc_install only...

[stuffdone]

You have to run the database upgrade with zc_install only...

I don't understand this?

I used zc_install into a new directory leaving original site untouched. New database.

I then backed up from the old DB to retain products per the instructions? Wrote down all the info for shipping and payment modules as directed.

I am trying to find out how to fix the error message and not lose all the products and customers.

[kobra]

I used zc_install into a new directory leaving original site untouched. New database.

I am trying to find out how to fix the error message and not lose all the products and customers.

You must RE-RUN zc_install on this new install and select "Upgrade DB Only"

So if your new directory is xxxxdomain/newdirectory - Then you need to insure that the directory and files for zc_install exist and enter

xxxxdomain/newdirectory/zc_install

[stuffdone]

I get this on screen:

1253 COLLATION 'latin1_general_ci' is not valid for CHARACTER SET 'utf8'
in:
[CREATE TABLE counter_history_clean as SELECT * FROM counter_history WHERE 1 GROUP BY startdate COLLATE latin1_general_ci;]

[haredo]

Please read this thread:

http://www.zen-cart.com/forum/showthread.php?t=168872